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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 428 reviews 78%
4 star 68 reviews 12%
3 star 14 reviews 3%
2 star 17 reviews 3%
1 star 23 reviews 4%
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(All Vehicle Makes)
Kathy Y.
Vehicle Make : Jeep
5 out of 5
7/5/2014
My jeep was done on the day promised. It looks fantastic, like it never had been hit by that other car. They also gave it a much needed "bath" which was a positive plus for me. Thank you so very much.
Ann O.
Vehicle Make : Ford
5 out of 5
7/4/2014
Steve and Mary along with their team were thorough, professional, kind and considerate. We will most definitely use Fix Auto San Jose in the future. Thanks much, Sean O'****
Dung T.
Vehicle Make : Toyota
4 out of 5
7/3/2014
Dave and Becky were friendly and professional throughout the process. The car looks fully restored to its former glory; I am very satisfied with how my car turned out!
Gayna R.
Vehicle Make : Honda
4 out of 5
6/26/2014
Thanks for such a wonderful job. So I came back to you because you treated me so well when I was hit in Dec. 2012 by a guy with lousy insurance & my repairs took almost 3 months to get my car back--NOT your fault! But his CRAPPY insurance. This went like clockwork like it's supposed to work!
Amber H.
Vehicle Make : Pontiac
5 out of 5
6/21/2014
Staff was very friendly. Service was fast. I couldn't have asked for better.
Chi W.
Vehicle Make : Lexus
5 out of 5
6/19/2014
good service, even washed and cleaned my car.
Kenji S.
Vehicle Make : Mercedes
5 out of 5
6/18/2014
Your works were great !
Heidi D.
Vehicle Make : Acura
5 out of 5
6/14/2014
Excellent experience from start to finish! Very pleased with everything. Courteous, helpful and knowledgeable staff. We will definitely be back again should the need arise!
Natasha G.
Vehicle Make : Honda
5 out of 5
6/12/2014
Angie was extremely friendly and so was Robert. Great customer service and my car was fixed in two days!! Awesome group and excellent service! I may go back to get more work done soon. Best, Natasha
Yemi G.
Vehicle Make : Nissan
5 out of 5
6/7/2014
Great reception, including Nespresso!!! Prompt service. Regular updates! Timely completion of work. Convenience with rental.
Roberto M.
Vehicle Make : Dodge
4 out of 5
6/4/2014
Excellent service!
Kurt H.
Vehicle Make : Toyota
5 out of 5
4/9/2014
The repair looks professionally done. I appreciate the assistance of your courteous staff members.
Dale W.
Vehicle Make : Toyota
4 out of 5
4/2/2014
Inasmuch as my most recent auto accident was 50 years ago when I was 23, this was a very complex matter to me involving getting acquainted with AAA claims issues, Hertz rental for AAA claims issues, vehicle storage, vehicle transfer to your facility. But every one was courteous, and helpful. I didn't think my car could be restored, that too many parts were too severely damaged, but your company looks like it did a perfect job. Thanks. I appreciated your letting me visit the patient at your shop, too.
Leslie S.
Vehicle Make : Infiniti
5 out of 5
3/28/2014
Smooth process.
Jane C.
Vehicle Make : Lexus
4 out of 5
3/22/2014
Honest and reliable
Lawrence M.
Vehicle Make : Ford
5 out of 5
3/18/2014
Great service and will recommend
Darvaye S.
Vehicle Make : Chevrolet
5 out of 5
3/16/2014
Nice job!!!!
Kimberly M.
Vehicle Make : Honda
5 out of 5
3/7/2014
Absolutely fantastic job. And I loved the text updates - they were informative (and cute)
Angela A.
Vehicle Make : Toyota
5 out of 5
2/20/2014
The employees at fix are always curious and helpful.
Georgette F.
Vehicle Make : BMW
5 out of 5
2/7/2014
Good experience with all staff!

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