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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 46 reviews 72%
4 star 7 reviews 11%
3 star 4 reviews 6%
2 star 2 reviews 3%
1 star 5 reviews 8%
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(All Vehicle Makes)
Timothy C.
Vehicle Make : Ford
5 out of 5
3/15/2016
Very good communication. Great job.
Sharon H.
Vehicle Make : Honda
5 out of 5
2/13/2016
Staff was very friendly.
Ronnie W.
Vehicle Make : Ford
5 out of 5
2/1/2016
Thanks for keeping me posted. I am very satisfied with the results of the work.
Calvin G.
Vehicle Make : Lexus
5 out of 5
1/12/2016
I really appreciated the updates, pictures, cleaning, and all of the little things made the experience worthwhile. Thanks for your professionalism.
Kenneth K.
Vehicle Make : Toyota
5 out of 5
10/1/2015
Vehicle was fixed back to original condition. Awesome job. Car was completed ahead of schedule. Staff touched up a scratch that was not part of repair, greatly appreciated. The drop off process with greco and the rental car was completed in 15 minutes and same for pick up. I will recommend your facility to friends and co workers
Peter L.
Vehicle Make : Buick
5 out of 5
9/25/2015
Straight forward process, work completed on time (actually early, but some lag time is wisely built in). Seamless work with insurance company.
Susan H.
Vehicle Make : Nissan
5 out of 5
9/24/2015
I wish the rest of my car looked as good as the repair!!! A very easy experience!!
Melissa H.
Vehicle Make : Mazda
5 out of 5
9/19/2015
Fender Mender made everything so easy to handle. The repair work was VERY well done and I left completely satosfied. Thanks to the whole Fender Mender team!
Jeremy P.
Vehicle Make : Toyota
1 out of 5
9/14/2015
**** you left the bag my mirror came in the car 2 you painted the hole mirror so its different from the other **** also there is bigg nick in my new mirror also your customer service **** never called say your car should be ready etc.
Lorraine R.
Vehicle Make : Dodge
5 out of 5
8/5/2015
Email updates were very helpful. Thanks.
Tao-ming L.
Vehicle Make : Toyota
4 out of 5
7/19/2015
not finish repair yet , need repair again in future , we will cal you when we are off
Orville R.
Vehicle Make : Toyota
3 out of 5
7/4/2015
Beautiful job restoring the truck--however, leaving the truck bed filthy was disappointing. It would have been GREAT to have been driving away in a nice clean vehicle! Also, a little concerned about having the battery dead and needing to drive around Charleston for an hour re-charging. :(
Ron B.
Vehicle Make : Ford
5 out of 5
7/1/2015
John was attentive to me. He made sure the car was washed and clean before he delivered it. It looks GREAT! rON
Clayton E.
Vehicle Make : BMW
5 out of 5
6/26/2015
GREAT JOB AND ON SCHEDULE
Lauren S.
Vehicle Make : Lexus
5 out of 5
4/8/2015
I find Fender Mender to be fairly priced, professional, and caring. The intended job was we'll-described in detail. The texts and e-mails to update the estimated time frame were very helpful (and quite cool)! The price matched the estimate closely and the warranty is a secure feeling. The repair word that you provided was excellent. Marc was professional and helpful. Lauren S
Tao-ming L.
Vehicle Make : Toyota
4 out of 5
4/3/2015
different color between bumper , if can repair again , thanks
Ernestine H.
Vehicle Make : Kia
5 out of 5
3/23/2015
Job well done
David J.
Vehicle Make : Chevrolet
5 out of 5
3/17/2015
Friendly, professional, and a pleasure to do business with. Mark was a great rep to have in this experience.
Ron M.
Vehicle Make : Toyota
5 out of 5
3/13/2015
Marc did an exceptional job!
Fran F.
Vehicle Make : Toyota
5 out of 5
2/28/2015
I was very pleased with the service at Fender Mender. They followed through with what they told me and were courteous and friendly. They made me feel very comfortable and that the repair of my car was important to them.

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