Abra Auto Body Repair of America - Crystal Lake

Thank you Bob & Steve for your excellent repairs!

Fantastic service. Texts were great!

Everyone that helped me through the entire process was very friendly and helpful. They were direct when it came to certain changes that they had to make while fixing my car and even got it done a little earlier than they initially planned. I got the sense that they genuinely enjoy what they do and put a great effort in repairing my car and I would happily come back if another accident arises.

Thank you for: -Finishing early -Working competently -Keeping in touch -Bring friendly and professional What a great experience (minus the reason for the repair) Sincerely, Karen Reynolds

They were very receptive to my needs. I will not go anywhere else.

Kind and courteous. Great customer service

I had gone to another body shop before coming to ABRA, but they didn't have anything available until the end of the month. The person I spoke to cryptically said I should check consumer ratings before going to any body shop that can take my car in immediately. So I did, and ABRA's score looked pretty good. They got me in the next day. I just got the car back, and it looks awesome! The people there are really nice and responsive with really great customer service. I hope I won't ever need there services again, but if I do, I know where to go.

I was very pleased how my Honda look and how professionals they are.The employees are so nice. I will recommend this to all my friends. Thank you job well done.

The staff was very nice. Everyone was friendly and helpful. I can't remember the last time I received such great service. I was so impressed I called State Farm today and gave them my claim number and told them what a great job you guys did. I made it point to say keep recommending their clients to your company! It was a great experience. I made her promise me that she would let everyone (at State Farm) know. She was happy to hear that. If I ever need repairs again I will use ABRA I will tell my friends and family. I am not easily impressed and every one of you were great! I could not have asked for anything more. The inside of my car has not been that clean in months too! Thanks for going the extra mile. You took the pain amd frustration out of the accident that happened to my poor car. Kudos to a great team you have there! Cheryl W

really great staff, kept me informed and fast on the repair

Fast, efficient, and friendly

Great Services

I can't even tell that it was damaged! Staff let us know everything going on with the car and when it would be ready

You guys handled my repair flawlessly. Everyone at your crystal lake and Algonquin location were incredibly nice. I will never use another repair shop

I was very impressed with the customer Service here. Marcie took Very good care of me. I am Very pleased.

Nice work Very friendly Great service

Quick turn around with estimate. Constantly kept informed as to status of repair. No matter who we talked to we were given an update.

My truck was finished very quickly and very professionally and it's the cleanest that it has been in a long time. If I have any further need for repairs I will bring it to ABRA Thank You

Bob and staff are great

Everything was done I a timely matter. I also did appreciate the daily text and keeping me up to status with the repair.