Abra Auto Body Repair of America - 701 Frontenac (Naperville)

I am very pleased with the customer service & quality of work! I would definitely recommend this location if you're looking for superb work!

It's cleaned and everything is great.if I need any repairs I would return.think to GEICO ????????????????????

Mike and Dave from ABRA were extremely professional and helpful the entire time. I couldn't ask for better service. I couldn't ask for a better team to assist me with the repair on my car. I was very pleased with the way they handled everything.

Everything looks good thanks!

Great experience. From moment I walked in, everyone was very professional and courteous. Diana was ready and prompt in walking me through paperwork and very nice. The adjuster and Abra manager Dave were both very professional and helpful in walking me through the repair. No wait times. After promising me the realistic 4 day turnaround, the team over delivered and had my car ready the next day. It looked as though nothing ever happened to it. I'm guessing they used a magic Harry Potter wand. :) Washed and clean too. Awesome job! Thank you all.

Repair was completed ahead of when I was initially told it would be done, car was cleaned and in seemingly pristine condition. Couldn't believe that I crashed it a week ago after having picked it up. Excellent job!

This vendor has serious issues as it pertains to understanding its audience. The staff is led by a manager outside of his comfort zone as it pertains to service. This repair shop should not represent a Certified location for Geico from the stand point of Service. The culture difference is too large and my concernes will be addressed with an exexutive from Geico. I am in the Hospitality industry and fully understand that the public can sometimes be hard to deal with, but I am fully aware that I chose the line if work. The Manager at this shop must be going thru a difficult time in his life and for that I feel bad reviewing this shop in poor fashion as my communication with the rest of the crew was exceptional. David is a real professional who understands the service aspect of the business and is willing to explain and listen to concerns and take action attain remedy. I was called daily to recover my auto only to findout the workmanship was sub standard upon arrival. Waste of my day. My apologies for expressing such a harsh review as this shop has great potential. Let's hire some industry folks who really understand the service arena as I'm sure the staff has the paint and repair side down. Thanks!

The team at Abra were very professional and the customer service was PHENOMENAL! I would highly recommend this company to my friends and family.

From beginning to end everyone was very helpful and nice. I appreciated the texts telling me the progress. The body work was perfect. Would recommend to others.

They did a good job on my car and it was complete in just a couple days.

Everyone was so kind and the work was done fat!

Had a great experience with ABRA and Geico. The job was done with great quality well earlier than the estimated time. Everybody was so helpful ! Awesome team !

Amazing, fast and top notch work. Thank you for fixing my car right. The car looks way better than when I bought it.

The whole team at abra did an excellent job lining up the panels and paint matching. Great job. Thank you.

Every person I dealt with was more than helpful and explained everything and were very nice.

Great polite service

ThAnk you!

Prompt, courteous and excellent service! Car looks great. Thank you! You work as a team which makes thinks smooth for the client.

Very impressive service from start to finish. Good communication, was updated almost daily on the repair status. Easy process, No waiting at the shop, haven't seen this kind of services for longtime, 5 stars! Thank you again. H.Liao

A simple scratch could have been corrected by touch up paint was missed out causing not a complete satisfaction to me.