Service King West Reno Ave

I loved receiving the text to update me on the progress of my car. However, I was notified on Thursday afternoon (the 6th day my car was in the shop) that my car was 50% completed with repairs. Then late Friday afternoon, I was told me car was done and I needed to come pick it up either Friday before close or Saturday morning. I'm more than happy to have my car back, but was given little notice to get to it. I work two jobs and have little 'free time'. When I was told it was 50% completed, it seemed to me there was still roughly a week remaining.

You were outstanding and very helpful

Very professional and courteous. Thank you soooo much!!!

Helpful and friendly staff who delivered exactly what was promised.

Excellent work

I appreciated the updates and speediness of repair! Also, the process of getting my car in, getting a rental, and picking up my car was so quick and easy!

It was a jobs well done, it look like that part they fix was darker then the other , that all I have to say,

You guys were pretty great.

Excellent service! The front office staff was very friendly and Brent did an amazing job repairing my car and very good at communicating as well, which is really important. The text updates is great it's nice knowing the status of my car. I would absolutely recommend your service king to anyone.

An excellent job and quick!

You guys/girls are Awesome. Quick, Fast, and Friendly Repair Shop. I Recently got into my First Vehicle Accident. They Helped me thurouly throughout every step of the way. Text updates made me 120% comfortable about the ordeal. Thank Your Team/Shop For A Wonderful First Time Experience. I'd recommend your services to ANYONE.!!!

Appreciate The status update. Brent was professional ,take charge person He was responsible without hesitation thank you

Incredible service- The front office staff was exceptional and Brent did an awesome job! Not just with the repairs, but with communication as well, which is really important when you hand your vehicle to someone. They gave me an eta of 3/31 for my vehicle to be done (this was a couple weeks ago, they had to order a couple new doors, paint and everything), but I was scheduled to move to Missouri on that day. When I got that notification, I replied asking if there was any way they could get it done by 3/30. Brent replied directly saying that he is going to talk to his manager and do whatever he can to make that happen for me. From there, I recieved text updates every couple days letting me know the progress and when to expect the next update. My vehicle ended up being done on 3/29, in great condition, and they even cleaned the interior/washed the exterior. When I thanked Brent for making that happen, he said that he was hoping to get it done even sooner, but that they had to order a decent amount of parts. I would highly recommend this Service King location to anyone needing auto body work done. Long review, but they are 100% worth it! (Getting a lifetime warranty on the work done is always a plus too)

Much better than Collision Works. Done mucj faster tham anticipated and paint matches.

Great communication from the Team

All is good!

Kim was awesome and deserves a raise.

The allighnment and tire pressure sensor are both still not correct.

The employees was great,thank for great service.

The service was amazing. I especially liked getting updates on my car's repair status. Brent was great at making sure I was aware of what was going on. He definitely made this experience go smoothly. He made me feel comfortable with the entire process. I have been telling my friends how great of service Service King has given to me.