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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 274 reviews 90%
4 star 15 reviews 5%
3 star 8 reviews 3%
2 star 0 reviews 0%
1 star 8 reviews 3%
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(All Vehicle Makes)
Karina L.
Vehicle Make : Nissan
5 out of 5
10/18/2014
Staff was great! I appreciate how accommodating they were to put needs.
**** D.
Vehicle Make : Mitsubishi
5 out of 5
10/15/2014
Bob and Brittany were professional and helpful. It was a good experience all around. Thank you.
Phillip U.
Vehicle Make : Nissan
5 out of 5
10/9/2014
Thanks for fixing my truck!! Well done
Jennifer G.
Vehicle Make : Toyota
5 out of 5
10/8/2014
Everything was awesome! Bob is the best! Thank you!
Kathryne O.
Vehicle Make : Honda
5 out of 5
10/4/2014
You are the best!!
Brianna D.
Vehicle Make : Toyota
5 out of 5
10/2/2014
So far so good! The car was returned in excellent condition. Nothing negative to report!
Sandra R.
Vehicle Make : Toyota
4 out of 5
9/27/2014
Bob did a great job of making me feel like a wanted customer. My initial impression with customer service director was cold and very transactional... I felt she didn't want me there. Perhaps she was having a bad day and needed more smiles on her day. I hope she's ok.
Rhiannon W.
Vehicle Make : Toyota
5 out of 5
9/26/2014
I really appreciate the care and kindness that Bob showed towards me. He really made the whole experience pleasant
Emma B.
Vehicle Make : Kia
5 out of 5
9/25/2014
Fantastic service! Very impressed!
Terry F.
Vehicle Make : Honda
5 out of 5
9/20/2014
The team was kind and courteous! They took fantastic care of my car and I will go to then again in a heartbeat!
Mark P.
Vehicle Make : Ford
3 out of 5
9/11/2014
I was 95% satisfied. That being said, the truck looks great and was done a day earlier than promised and the updates via text made me feel cared for. just a few minor issue kept me from being 100% satisfied and blown away. there were some spots that needed buffing out, the mirror was not completely in stalled, trailer hitch lighting was bent and wires hanging down and I noted a small blemish in the paint job. however these are minor issues and most were taken care of before drive off. if these issues had note been present I would have been completely floored. please keep up the good work and maybe just a little QA/QC before customer pick up is needed. Yes, I will recommend Fix Auto Orange. yours, Mark P
Kathryne O.
Vehicle Make : Honda
5 out of 5
8/28/2014
This was the best auto repair I have had. Bob is extremely friendly and made me feel at ease about leaving my car with him. I will return and more importantly refer this business!! Thank you for making my Pilot look perfect! Kathy O'Hara
Kimberly A.
Vehicle Make : Hyundai
5 out of 5
8/23/2014
Exceptional customer service! It took longer than expected to get my vehicle back, however it was worth the wait knowing Fix Auto did not want to release the vehicle until it was perfect. Thank you!!
Gabriella O.
Vehicle Make : Cadillac
5 out of 5
8/23/2014
I really loved the way I was treated from the very 1st day. Great work on the updates as well
Owen T.
Vehicle Make : Lexus
5 out of 5
8/20/2014
Thanks for a job well done.
Fred C.
Vehicle Make : Chevrolet
5 out of 5
8/8/2014
From the moment I walk in your office, everyone treated me very nice and professional.Bob was great in explaining everything that was going to done.Thank You very much! Fred C
Roger W.
Vehicle Make : Subaru
3 out of 5
8/8/2014
Text messages were cutesy and incorrect.
Brenda M.
Vehicle Make : Ford
5 out of 5
7/31/2014
Very pleased!!! The staff were friendly, helpful and most importantly skilled at putting my car back into the terrific condition it was in before the accident! I would highly recommend again as I have in the past this Fix Auto location to family and friends. Thank you, Brenda M
Roy J.
Vehicle Make : Toyota
5 out of 5
7/20/2014
I would recommend fix auto to my friends and coworker
Jessica D.
Vehicle Make : Dodge
5 out of 5
6/14/2014
Fix Auto was great. They worked really hard with my Insurance company to get the us the best deal. Fix Auto did A fantastic job fixing my car. Thank you so much.

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