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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 148 reviews 92%
4 star 4 reviews 2%
3 star 6 reviews 4%
2 star 1 reviews 1%
1 star 2 reviews 1%
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(All Vehicle Makes)
Ronald H.
Vehicle Make : Ford
5 out of 5
4/28/2017
Very professional staff. Explained every step of the repair process. Kept me informed on the progress. Answered all questions. I'm very pleased with the job. I will return with any future repairs and recommend to friends and family. Thanks.
Nicole E.
Vehicle Make : Chevrolet
5 out of 5
4/27/2017
They did excellent work in a timely manner for the expected price.
Austin W.
Vehicle Make : Mercury
5 out of 5
4/27/2017
Next time I run into a problem or the problem runs into me. I will be using your services.
James K.
Vehicle Make : Mercedes
5 out of 5
4/26/2017
I liked the daily updates. In the past you are called when the vehicle is ready. No updates unless you call. Thanks for a job well done.
Sara R.
Vehicle Make : Chevrolet
5 out of 5
4/25/2017
Great work, friendly staff, and fast turn around.
Gordon H.
Vehicle Make : Smart
5 out of 5
4/25/2017
You were personable
Melinda H.
Vehicle Make : Nissan
3 out of 5
4/20/2017
I realize it wasn't completely their fault but I had to pay for the rental car 4 extra days . I was told they would have it done in 4 days it took eight. Because they ordered the wrong head lamp but it was the one the book said it took. Also the hood doesn't shut completely and there is a gap between the hood and fender. A dent still in the door . Blamed on shoddy work from previous body shop. It it was not this was before this accident.
Don B.
Vehicle Make : Jeep
5 out of 5
4/20/2017
Great Job team Collision works! Timelieness- 10 Communication- 10 Detail- 10 Staff- 10 Steph- MVP
Fisher.alana L.
Vehicle Make : Kia
5 out of 5
4/20/2017
The staff was very nice and informative about the process. The repair of my vehicle is perfect. They did an amazing job all around.
Susan S.
Vehicle Make : Dodge
5 out of 5
4/18/2017
Great people great job
Donna B.
Vehicle Make : Buick
5 out of 5
4/14/2017
Very nice and was excellent with their communication.
Anna F.
Vehicle Make : Lexus
5 out of 5
4/12/2017
I have had work done here before, and when my car got hit I specifically asked to come back to this location because everyone was so great! Thanks for making my car beautiful again!
Moyers.michael Scott.
Vehicle Make : Ford
5 out of 5
4/12/2017
Overall it was a good experience. Your front office staff is superb. Steph was fantastic and let me know what was up. There were a couple of small items in the repair that were not correct. I have been able to correct 2 of the 3 small issues that i have noticed on my own. It is comforting to know that the repairs are guaranteed, and that I can bring the car back in for any issues. The car smelled of leather cleaner and was washed when i picked it up, which is a nice bonus. I was informed of the vehicles repair status daily and tbat is much appreciated as well. I would say you all have a nice process that is customer centric but may consider taking a little extra time for attention to small detail in the repair itself. I would return to your shop for future repairs if I needed to.
Peggy C.
Vehicle Make : Chevrolet
5 out of 5
4/1/2017
Had an excellent experience at collision works. Everyone went above and beyond, super fast service.
Amy T.
Vehicle Make : Chevrolet
5 out of 5
4/1/2017
Another job well done!
Catherine R.
Vehicle Make : Ford
5 out of 5
4/1/2017
You have done a fabulous job on my car. Thank you so much.
Gene P.
Vehicle Make : Ford
5 out of 5
3/21/2017
Thank you Stef and Stephanie
Robbin L.
Vehicle Make : Mazda
5 out of 5
3/16/2017
Good job Pleased with customer service too Will return ????
Brumley.linda M.
Vehicle Make : Ford
5 out of 5
3/3/2017
Thank you for the painless process of having to have our car fix. Ever one was some nice and very helpful. The ladies st the front desk. Steph and Stephanie was so nice and the text messages that Steph sent to keep us updated was great. Thank everyone for the great job
Edmond M.
Vehicle Make : Nissan
5 out of 5
2/16/2017
Your staff is fast friendly and a pleasure to work with

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