Riley Chevrolet Buick GMC Cadillac

My experience was above and beyond my expectations. They made sure that all my needs were taken care.

I was impressed with the entire Geico-Riley Collision Repair-Riley Toyota Rental seamless service. Excellent!!!

Thanks for a quick and professional job on the hail dinged Silverado. As with the Acura a couple weeks earlier, the truck looks like new again.

Done on time and you guys made the experience a breeze for me. Had work done there before and that's why I came back. Super

Really appreciated the text alerts re progress of repairs.

There is a chip in the windshield that occurred in the wreck that was not repaired. Also, I thought my car was supposed to be cleaned!!??!! There is still mud on the steering wheel and driver side door. There is also chewing tobacco on the driver side door. Cleanser spray that has not been wiped off is on my front passenger windshield and my back windshield was not wiped at all. You can see edges where the person attempted to half **** wipe some of the surfaces down. There is also a huge bug dead in the back windshield. The driver and passenger seats are filthy. Caked with the mud/dirt rain water from when my son wrecked my car and was in and out of the vehicle. My 8 year old niece could have done a better job with the cleaning. Dissatisfied with the cleaning altogether. The only reason I brought my car to you was because you are one of State Farm's preferred providers and you do a cleaning after the repairs. Now I'll have to spend and additional 40-50 maybe more just to get my care detailed the PROPER way. I'd be embarrassed to say your job was completed. Even the loaner car was in poor cleaning condition with pet hair all over it and cleansing spray on the windshield and I found documents from the previous owner in it. I'll be calling State Farm to let them know too.

Friendly and fast. Did great work. And even let me bring it back for follow up questions. Highly recommend.

All the people with whom I dealt were professional, patient and friendly. I appreciate the frequent updates via text messaging. At a gas station where I stopped on the way home, an employee asked what year it was and he was amazed with how good it looked. He even said it looked like it just drove off the showroom floor! I am also impressed with the efficiency of your operation--especially how you were electronically connected with USAA and Enterprise. A smooth operation such as this speaks volumes about the calibre not only of this group of professionals, but of your entire company. Keep up the great work!! Sincerely, Roger Reynolds

Quick, Kept in contact, great job, and washing/cleaning was much appreciated!

thank you for all of the updates while it was being fixed and of course getting it finished earlier than first stated.

Cherry (what I call my Camaro) looked amazing when I picked her up! Thanks for the excellent work and excellent service!

Wash Bay did excellent work on detail!!! Zach Ward

Dealing with My salesman Herky and Joe in the collision center was a very good experience.

Friendly and informative staff.

Riley collision repair gave me great communication on the repair,did a great job and was done within the cost stated and was completed in a very fast time. I'm absolutely satisfied and will bring my next repair job to Riley Collision. Thank you Joe and your professional staff.

It was a delightful experience with Lance through this whole process. I was very pleased with the outcome. I am sure it took a team to get my vehicle back in it's original state. Thank you all for reassuring me everything would be satisfactory. Joneda P

Happy w the service

Unfortunately I have had two collisions with a vehicle I lease from Riley. I have driven over 300 miles both times to have the collision center repair the damage and they have had the best customer service imaginable. Thank you!

Even with the scheduling hiccup Mr Hoecker took great care of us. Exceptional customer service.

Completed above my expectations in a timely manner. Thanks again!