Joyce T.
Vehicle Make : Kia
I can't thank you guys enough, I will tell everyone I know about Service King !!!! Awesome Job ????????????
Matthew L.
Vehicle Make : Dodge
Thanks for the hard work, my truck looks nice, and it was done sooner than expected.
Stephanie D.
Vehicle Make : Toyota
The auto text is confusing-- it said my car was almost ready, but when I called to confirm, it was not. I was told that it is unreliable. Then Friday, I called to check on it again, and was told it would not be ready until Saturday... but an hour later I received an auto text saying I could come pick it up right then. It was very confusing! And when I went to get to turn in my rental car Saturday, Enterprise told me that I might have to pay for the extra day! Allstate had been notified that my car was ready on Friday (even though someone in your office told me to wait until Saturday). That auto text thing needs to be fixed. I consider it poor customer service, and it may even cost me an extra day of rental fees.
James H.
Vehicle Make : Toyota
Excellent service! I'm very satisfied thus far with the quality of the work done! Thank you! : )
Tina M.
Vehicle Make : Cadillac
Repair took 6 weeks after I was told about **** week or a little over. Paint had fairly severe orange peel and fish eyes and I wasn't contacted at all by the little rock facility during the process until it was completely finished. Bryant branch service people were excellent. Also got treated rudely and hung up on at little rock branch because I couldn't remember the name of the person who called me. Frankly the worst service experience of my life to be honest and I am rarely a critical person. I don't know how many times they redid the paint job but I hope it isn't a bunch of layers laid down on top of one another without stripping.
Charles D.
Vehicle Make : Hyundai
Service King advisors were not diligent in maintaining contact, keeping me updated about the issues with my vehicle. I made continuous calls for status updates and were repeatedly told I would receive a call back. I eventually requested a phone call back from the General Manager, Rickey King and requested he call my office # if he couldn't reach me via cell. Mr. King called once on my cell phone, left no voice message and sent a TEXT MESSAGE advising my car was ready. I feel as though that was beyond unprofessional. A letter has been sent to my insurance company to inform them of the issues and that they may not want to continue partnership with Service King. I did have to extend services with my rental company because it took Service King 18 days to repair my vehicle, thus leaving me to pay 741 just for keeping my rental car. I will NOT be recommending your company and will plan to write an online review.
John W.
Vehicle Make : Toyota
The work was done quickly and it does look as good as new.
Clayton M.
Vehicle Make : Toyota
Great job and fast! Really happy with customer service as well.
Samia F.
Vehicle Make : Honda
Helpful. Pleasant. Quick service.
Joe W.
Vehicle Make : Kia
Loved that I could follow the repair status online. Everyone was very friendly and nice. My car looks perfect.
Laura M.
Vehicle Make : Toyota
I appreciate the prompt service. Everyone was very nice and took care of my needs very, very quickly. I would recommend them to anyone needing service.
Mary Ann.
Vehicle Make : Honda
no comment
Vikki H.
Vehicle Make : Honda
Everyone was great and my car looks like I was never in an accident. Thank you!!
Brett C.
Vehicle Make : GMC
Awesome fast service
Celia F.
Vehicle Make : Toyota
When I picked my truck up there were several items that were noticeable that wasn't assembled correctly. Nobody walked me out to go over the vehicle I did that on my own. The wait was long. I was told it would be ready on the 15th of July and I picked it up on the 21st only to return it on the 22nd. I'm not satisfied or happy at all.
Scott M.
Vehicle Make : Mazda
I would recommend them to my friends
Regina G.
Vehicle Make : Honda
The repair work looks great. Everyone was very customer friendly. I love the way I was given updates on how the repairs were going. We would 100% recommend and use serviceking again.
Nan A.
Vehicle Make : Ford
The repairs to my car were done quickly and I am very satisfied with the results.
Rochelle J.
Vehicle Make : Dodge
Perfect work! Everyone is so nice!
Thank you,
Rochelle J
Tim D.
Vehicle Make : Nissan
Great job!!! 11 out of 10.
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