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Body Shop

Real Reviews From Verified Customers

Ann R.
Vehicle Make : Hyundai
5 out of 5
4/5/2013
I loved the communication. It was reassuring to be kept informed about the status of my vehicle. Everyone was so nice and helpful. They made an unpleasant situation very pleasant.
Craig S.
Vehicle Make : Acura
5 out of 5
4/4/2013
They did a good job of keeping us informed!
Kevin C.
Vehicle Make : Nissan
5 out of 5
3/31/2013
You were all very professional to work with. Thank for the superior customer service and the perfect body work and paint job. Have a good day!
Robert S.
Vehicle Make : Mitsubishi
2 out of 5
3/31/2013
I shared my concern how one new part made the other same older part not lol good. She is checking into this.
Sharon W.
Vehicle Make : Ford
5 out of 5
3/20/2013
Jennifer is great! Have had her assistance in the past, too, and she never fails to give great customer service. Keep her.......she's an asset to ABRA.
Daniel F.
Vehicle Make : Hyundai
5 out of 5
3/20/2013
Excellent work and buffing the front bumper for me was really appreciated. Thank You, Dan Fessler
Frank S.
Vehicle Make : Honda
5 out of 5
3/17/2013
All of the work that I could see appeared to be well done and exceeded my expectations. The vehicle was also very well detailed. The only thing I noticed was that the left headlight assembly was leaking after the wash.
Rene G.
Vehicle Make : Acura
2 out of 5
3/13/2013
The reason was explained to the Manager. Should have given two prices, one for repair and one to replace and then given the option to the customer.
Cynthia G.
Vehicle Make : Lexus
5 out of 5
3/8/2013
Customer Service was excellent. Sean (@ Parker) & Jennifer (@ Chatfield) were top notch!!
Russell G.
Vehicle Make : Chrysler
5 out of 5
3/6/2013
I've never been more satisfied having work done on my car in the more than 50 years that I've been driving. Your people are the most courteous and most gracious and accommodating that I've ever dealt with. i hope I never need their assistance again but should something occur I shall insist on Abra and your office on West Chatfield.
Sarah M.
Vehicle Make : Subaru
2 out of 5
3/5/2013
I was overall disappointed with ABRA and will be coming in soon to see if you can fix a few things on the car. Also, would have appreciated if you had asked me if I minded having a scratched and bent interior panel or if I wanted it replaced (since this was not my fault I would have preferred to have it replaced). Also, it would have been nice if my battery hadn't been dead (because someone left the parking lights on), if my interior lights were working (which they still aren't), and if you had cleaned all the flakes of dry paint out of the back of my car. I hate to complain like this, but I expected better service.
Crystal J.
Vehicle Make : Honda
5 out of 5
3/2/2013
Thank you!
Loema M.
Vehicle Make : Honda
5 out of 5
3/1/2013
Jen and Crystal made the whole experience wonderful. Great gals
Liz V.
Vehicle Make : Chevrolet
5 out of 5
3/1/2013
Staff was very professional and pleasant.
Richard S.
Vehicle Make : Hyundai
5 out of 5
2/28/2013
I'm very pleased with the top notch customer service that you provided. From the friendly employees to being updated on a regular basis on the status of the car. It looks great. Thanks, Cheryl
David And.
Vehicle Make : Chrysler
2 out of 5
2/28/2013
The paint color is not exactly the same as on the rest of the vehicle.
Winston T.
Vehicle Make : GMC
5 out of 5
2/24/2013
Amazing
Seth B.
Vehicle Make : Ford
5 out of 5
2/23/2013
I was completely satisfied with the work that was done on my truck by ABRA. The work was done in a timely manner and the truck looked like a brand new vehicle, once finished. Kelly Bottoms went out if his way to provide assistance in everything from insurance correspondence to keeping me to dated with the work being done. Would definitely return to ABRA and recommend working with Kelly to others for their auto repair needs.
Ann P.
Vehicle Make : Toyota
5 out of 5
2/23/2013
My experience was wonderful. Thank you!

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