Fix Auto Sun Valley

Pampering the customer with efficient and effective service. Don't ever change that

Great job everyone! Appreciate the awesome work and customer service!

When my car was delivered after repair, it still had a little scratch apparent on the same spot where the repair work was done. It appeared to me that the repair was suboptimal or substandard at that point.

Everything was professional even with a system outage. Thanks for washing the car also that helped alot.

The trunk is still bent on the lower passenger side and still and still very difficult to close and secure with having to exert a lot of force.

Staff was great!

Fix auto helped to repair my toyota in a very professonal manner. They kept me informed on the progress of the repair on a dsily basis. I am very happy to have dealt with Fix auto . Gil

Everyone at fix auto was professional and courteous. They had my car up and running exactly when they said they would. I would definitely use them again.

I'd have preferred the option to mark that I have a question rather than just yes or no. I think that a part is missing from my car - but I'm not sure. I need to do some research to find out. When showing my car to my Dad & boyfriend, they said, "hey! they are missing the fog light bezel!". So I am researching on line as to if every car has them or if different models do etc. IF the car didn't receive them because they were not there at the time of the incident, that would be because they were not there when it was picked up from Fix Auto last month when the other work was done. I'll do research on my end but I'd also like a call & research done on Fix Auto's end. It looks great though otherwise and I've been happy with both times that I've dealt with Fix, I just need to find out about the (possibly) missing part. Thanks!

Very satisfied with customer service and quick repair work.

This is the best place by far of any auto repair center ever. They are all professional, curtious, and perfectionists. They do everything so perfectly. From the moment you walk through their doors, you can easily see that they care about those they serve.

I really liked the email updates every couple of days.. Kept me in the loop and thank you!

Everyone there was friendly, professional , and communicated with us on the entire process. Great experience. Thank u for the care u put into your work. Dr. Romero

Missing a under cariage cover that was not replaced nor did they even notice . I had to point it out. Car interior had fine dust all over dash, windows were dirty and spoted by water. The work itself was very good . I just think they should know what's missing...

The team was very courteous. They communicated on a regular basis. They were eager to answer any questions. They cleaned my car afterwards which was a very pleasant surprise. The repairs seem to be of good quality and they gave a lifetime guarantee. The shop area was also clean and the space was well organized.

There is a big scratch on the front of my van, and it wasn't there b4 I dropped it off, I thought it was just dirty but I have washed it several times since I picked it up and it won't come off

Horrible customer service at the north Hollywood location I took my car back . The guys were total jerks

After I paid for my repairs and drove off, I remembered that my drivers side window was broken and would not go up. So I went back to fix it, explained the issue, and they got the window up for me. I appreciated it.

Only had a missed communication with you company with Gabby because she send me a email 6 days (on 05/12/16); after that my car was ready on 05/06/16, but thanks Jose fixed everything. Only Geico approve me while my car is in your business to fix the little cracked in my front windshield and they can't fixed!!! But I 'm in communication with Jose from Geico!!! Thank you Julieta M

Everyone was very nice, courteous and professional. Thank you