Ron R.
Vehicle Make : Toyota
Great service and everyone I talked to on the phone were polite and professional.
Craig A.
Vehicle Make : Dodge
I hate to say it but I'm a frequent customer and the service I get there is absolutely Awesome!!
Christopher E.
Vehicle Make : Nissan
You guys rock!!!! Everything from dealing with setting up the appt s to being informed along the way, and it looks great. I will recommend you to everyone that needs work on their vehicle. Thank you.
Lynda O.
Vehicle Make : Toyota
excellent service, excellent updates. car looks like it was spit shined! Wonderful!
Linnea S.
Vehicle Make : Ford
You guys were very curdious and helpful and went above and beyond my expectations and hopes. Thank you!
Joe D.
Vehicle Make : Ford
Very professional and pleasant staff. Counter gals, estimator, etc. Liked the updates and constant contact re: progress. I would definitely recommend you.
Jacque N.
Vehicle Make : Mazda
Great job. My only comment would be to make the email updates meaningful. They gave no real useful information. Maybe a, "today your car's hood and fender were removed and readied for paint!" and "Your car is getting a new coat of paint today!" type updates.
Thanks though! Great customer service. Loved that you coordinated with Hertz for me!
Margaret M.
Vehicle Make : Subaru
Lacey Collision is a "well oiled machine." I pray I don't have to use your services again, BUT if I must, I know I will be welcomed with open arms!!
Take care and thank you! Rita Mungia
Josh E.
Vehicle Make : Nissan
The staff were great and have always been great. The constant communication was wonderful. Tim was very helpful. I would just recommend pay a little more attention to all areas even if you don't think there was any damage. There we're two spots on the trunk that had chipped paint from the accident that was missed. The staff did a great job trying to fix it quickly, although it is still somewhat visible. Great job guys! Thanks for everything.
Keith H.
Vehicle Make : Volkswagen
My car is like new again and in the estimated time
Work performed was explained to my satisfaction.
Deena R.
Vehicle Make : Acura
Lacey Collision did a great job blending the paint so it matched up with both front and rear parts! Thank you
Valentin P.
Vehicle Make : GMC
It was a true pleasure having Bob Loyle as my agent. He provided excellent customer service and always kept me informed on the progress of my repair.
Teeri L.
Vehicle Make : Jeep
Thank you so much for all you did to turn my situation around. From the rental car mess up. I am so glad that you were able to get my Jeep in (even though it was a day late) and were able to transport me home and then back when it was time to pick up my finished car. Even when I miss-understood about the pick up policy. Your receptionists ladies went above and beyond to help me pick up my jeep tonight. Even though it was past the time for transport they sent someone to pick me up. I am so thankful, my Jeep looks amazing! Thank you!
Deena R.
Vehicle Make : Acura
Ashley kept me very informed on my Acura process. I would highly recommend Lacey Collison Center to any of my friends.
Isaac L.
Vehicle Make : Dodge
the service Lacey collision provide it was everything I expected and just a little more thank you
Nancy S.
Vehicle Make : Toyota
We would use your services again if needed!
Gabriel S.
Vehicle Make : Chrysler
I was pleased with the customer service. The car looks great. Thank you.
Richard &.
Vehicle Make : Chevrolet
I was so impressed with how the whole staff always had smiles as they talked with us. It was a great experience!
Michele P.
Vehicle Make : Chevrolet
8-10 days for the repair, and it took 16 business days(21 calender). On 2 different occasions my vehicle was supposed to be ready by the end of the day(5pm)and I received an email after 3pm stating it would not be ready.
Walter G.
Vehicle Make : Infiniti
Mirror looks good and Joel was very professional but my horn and alarm are not working which it was prior.
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