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Body Shop

Real Reviews From Verified Customers

Carl G.
Vehicle Make : Ford
4 out of 5
4/19/2014
Even though due to no fault of Lacey Collision it took a long time to get the part to repair my car. How Kevin and the staff kept me up to date on the progress and were very responsive to my emails and calls. Frustrating delay but very helpful and supportive staff. Thank you!!
Heidi I.
Vehicle Make : Ford
5 out of 5
4/14/2014
I liked the updates that came on my email - particularly the one that reassured me that my car was happy there! The work looks great, happened within the promised timelines, and my car was so clean. Thanks
Paul E.
Vehicle Make : Hyundai
5 out of 5
4/11/2014
You guys are tops. Plus the extra "step" of replacing a burned out brake light- that was superb customer service!
****H.
Vehicle Make : Honda
5 out of 5
4/10/2014
Thanks to Kevin and the team for a fast and excellent job done.
Simcha B.
Vehicle Make : Saturn
5 out of 5
4/10/2014
thank you for your professional conduct.
Katherine F.
Vehicle Make : Ford
5 out of 5
4/5/2014
Service and friendliness were top notch! Bill,Tim and all involved kept me informed and did EXACTLY what they said they'd do. Thank you.
Dana M.
Vehicle Make : Ford
5 out of 5
3/27/2014
Great service after an unfortunate accident.
Christian S.
Vehicle Make : Toyota
4 out of 5
3/24/2014
Thank You!
Kaiana E.
Vehicle Make : Dodge
5 out of 5
3/23/2014
An office filled with very professional and curtious employees. My car is like brand new again. Thank You to everyone at Lacey Collision Center.
Wilfred L.
Vehicle Make : Honda
4 out of 5
3/21/2014
Nothing to add.
Jamie D.
Vehicle Make : Dodge
5 out of 5
3/19/2014
Good work. Great communication.
Jon B.
Vehicle Make : Chevrolet
5 out of 5
3/18/2014
Once again you did a fantastic job on one of my vehicles. If I ever need work done in the future, you'll be my first choice.
Linda J.
Vehicle Make : Chevrolet
4 out of 5
3/16/2014
Thank you
Harry T.
Vehicle Make : Toyota
5 out of 5
3/15/2014
Everyone was very professional. We were kept well informed. A class outfit!
Junell V.
Vehicle Make : GMC
5 out of 5
3/12/2014
Very pleased with the repairs.
Kirsten M.
Vehicle Make : Ford
5 out of 5
3/1/2014
Looks beautiful! Thank you!
Jeffrey H.
Vehicle Make : Scion
5 out of 5
2/28/2014
Very good experience
Joseph S.
Vehicle Make : Dodge
5 out of 5
2/16/2014
Very Professional and enjoying establishment. Would recommend to anyone. Thanks Joe Sohm
David B.
Vehicle Make : Volvo
1 out of 5
2/15/2014
After receiving an electronic update that they were past the halfway point, my husband and I received voicemails from Kevin the adjuster, who explained that a previous repair on the car had improperly glued trim on, as clips evidently were broken. In person he explained the trim was not part of the damage incurred with this claim. When they brought my car around, I pulled from it, a 2010 receipt which shows the trim was done at Lacey Collision. So now I expect Lacey Collision, to make good on the 2010 repair by replacing the trim, that you estimated found so sub par that he sought us to purchase new trim. Further all other trim done in 2010 is suspect. To be honest I did not like Kevin's arrogance, as he tried to allude that I hadn't owned the car since it was new, I would have no idea of when repair was done. Of course that was before showing him my 2010 receipt. I expect Lacey Collision to make good on this. I would like manager- owner to. Intact me
Vince H.
Vehicle Make : GMC
5 out of 5
2/15/2014
Very good customer service with a nice atmosphere, great building, the rental car guys were awesome, my truck looks great, I hold my hands up to Lacey Collision, thank you

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