Kathy I.
Vehicle Make : Jeep
Staff were awesome. Amenities nice in waiting room. I was excited that USAA, my insurance company, had you on the top of their list because I think you are the best!!! so convenient to hv rental co next door and they were great too! couldn't hv been easier!
Tavita /.
Vehicle Make : Chevrolet
I would like to thank the repairing team for the great work and having my car ready before the schedule date done..Love the service Reps. Very convenient to the rental company..My Choice of Repair Shop...Thank you especially to Tim for the outstanding service..JOB WELL DONE!!
Sarah T.
Vehicle Make : Kia
Everyone was friendly and helpful. Kevin kept me informed throughout the process. We appreciate the excellent service!
Mike B.
Vehicle Make : Honda
The car looks brand new. The repairs were completed 2 days earlier than estimated. We were kept well informed via email regarding the progress being made.
Diana S.
Vehicle Make : Chevrolet
My experience was amazing! Everyone was so helpful before, during and after the process! They had a last min opening and they were so pleasant on helping me arrange the rental. The did a great job on the body and made it look like new, including the inside! As a mom of a 2 year old, I really appreciated it! They even went the extra mile and watched my child while I switched all my stuff over from the rental to the car. I'll be sure to recommend them!
Donald /.
Vehicle Make : Kia
Very efficient team of people running the show! They communicated well and were friendly and helpful! Would come back again!
June B.
Vehicle Make : Toyota
I had the best experience with lacey collision center. Everyone was so friendly, welcoming and informative. The repairs to my vehicle were done perfectly and in a timely manner. I was recommended to come here from a few friends (I drove all the way from Federal Way) and I would 100% recommend this shop to anyone. Thank you for taking good car of my vehicle!!
Emily G.
Vehicle Make : Volkswagen
The service was very fast, and all of the staff I encountered were incredibly professional and helpful in the process. I've never had to deal with an accident or an insurance company and I felt very informed and supported. I'm truly impressed! I am also SO happy with the care taken of my car and that it was vacuumed and cleaned! I was not expecting my car to be in better shape than when I dropped it off! I'm really impressed and it was such a nice surprise. I would especially like to thank whoever did it for doing something that was probably quite taxing and took a lot of extra time. I am very satisfied with my experience and will definitely use Lacey Collision in the future. THANK YOU!!!
Jason P.
Vehicle Make : Jeep
Excellent service and a friendly professional staff that cared for my vehicle as much as I care for it. Very happy ??
Melinda L.
Vehicle Make : Chevrolet
Excellent staff. They took care of me right away and it was easy!!!
Harry H.
Vehicle Make : Ford
The work preformed far exceeded my expectations. I will recommend Lacey Auto Collision to everyone I know.
Mark Y.
Vehicle Make : Toyota
We're very satisfied - very thorough and good communication. Brian made sure that the parts were good and we're satisfied with them before installation. He's very responsible and dedicated. Thank you!
Donna S.
Vehicle Make : Honda
Gteat job everyone. Nick is a sweetheart.
Janet B.
Vehicle Make : Ford
Repairs done in two days. Impressive.
Michael B.
Vehicle Make : Acura
They were so nice to deal with. They were really great with keeping us informed.The car was so nice and shiny. You could not tell where it had been hit. My favorite part was the car was detailed inside also. Thank you!
Jordan K.
Vehicle Make : Toyota
Great service. No complaints. Thanks for the service.
Valerie F.
Vehicle Make : Jeep
Everyone was friendly, helpful, answered all questions, work done in a timely manner, well communicated. Thank you!!
Patrick W.
Vehicle Make : Toyota
Excellent timing, and customer service. We were involved and notified every step of the way.
Deloris K.
Vehicle Make : Toyota
This is the second time that you fixed my car, and you did a beautiful job , thank you very much.
Allan &.
Vehicle Make : Dodge
Kevin was great in providing updates.
The repair was outstanding, although small
Scratches on the grey front bumper happened
Putting it back together. Overall, great job!
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