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Body Shop

Real Reviews From Verified Customers

Timothy K.
Vehicle Make : Mazda
5 out of 5
7/19/2017
Awesome job! Thank you!
Ryan W.
Vehicle Make : Mitsubishi
5 out of 5
7/19/2017
Nick was great even though the time frame took a lot longer than originally promised he kept us up to date on everything!
Tina S.
Vehicle Make : Volvo
1 out of 5
7/18/2017
Paint color not matching the car. Bringing the car back in Thursday.
Jose E.
Vehicle Make : Nissan
5 out of 5
7/17/2017
Good Peaple to trust advice given good job thank all
Patrick W.
Vehicle Make : Subaru
5 out of 5
7/14/2017
I really appreciated the regular communication on the status of the repair & quality work. I also wanted to say thank you for cleaning the interior of my car. That was a very nice surprise & really appreciated.
Bing X.
Vehicle Make : Toyota
5 out of 5
7/13/2017
All employees we meet there are very nice. Fast service, keep uu updated on a daily base. I like the place. Thanks for all the help!
Susan K.
Vehicle Make : Nissan
5 out of 5
7/13/2017
I was so upset when I brought my little car in after my accident. Bonnie at the front desk was so very sweet and helpful and made me feel better. She had all the paperwork ready and there was no wait. I then met with Zack. He was so nice, he explained everything to me, and kept me updated throughout the repair process. My car came back looking like brand new. It had been washed and vacuumed, and I can't even tell anything happened to it. It's not often that you find a business with such excellent customer service and high quality work. Thank you!
Melissa M.
Vehicle Make : Dodge
5 out of 5
7/12/2017
Zach was AMAZING!!! I loved that I was informed every step of the way, and was so surprised to see that when I got my baby back, you couldn't even tell she'd been damaged! Thank you for all the communication and having stupendous team members like Zach! It really makes a difference when team members like him cares. He ensured every detail was perfect before I got my car back. I am more than ecstatic with my experience! -Melissa
Richard Q.
Vehicle Make : Toyota
5 out of 5
7/11/2017
Good service keeping the customer informed of the progress via text. Excellent customer service at front desk.
Brian C.
Vehicle Make : Dodge
1 out of 5
7/10/2017
Would not give me my old door back. Would not fix my window crank replaced it with a used one that was worn out. Would not listen to what I was telling them. No not happy with Zach. Rating is 0.
Courtney J.
Vehicle Make : Toyota
5 out of 5
7/1/2017
Everybody was great!
Pamela C.
Vehicle Make : Toyota
5 out of 5
6/30/2017
I've rarely experienced better customer service and wouldn't hesitate to recommend you to everyone. Thanks so much
Ralph /.
Vehicle Make : Ford
5 out of 5
6/29/2017
I've always loved and appreciated the work done here at Lacey collision. Thank you for all your work!
Emily/sean O.
Vehicle Make : Nissan
5 out of 5
6/27/2017
Friendly professional staff, thank you very much
Miranda L.
Vehicle Make : Honda
5 out of 5
6/24/2017
Great customer service every time I went in to the collision center as well as whenever I spoke to anyone over the phone. I was always greeted promptly and with a smile and everyone was very friendly. I didn't have to worry the entire time my car was there. I am appreciative of all the work your team did for me and my car.
Janice O.
Vehicle Make : Honda
5 out of 5
6/24/2017
Timely, direct communication, great intake and discharge.
Michelle S.
Vehicle Make : Toyota
5 out of 5
6/21/2017
Thanks to Zack for making sure it was right!
Judy R.
Vehicle Make : Mini Cooper
5 out of 5
6/19/2017
Love the outcome you guys did a awesome job
Linda H.
Vehicle Make : Ford
5 out of 5
6/17/2017
Great job. Looks awesome.
James L.
Vehicle Make : Hyundai
5 out of 5
6/17/2017
I am completely impressed with how well you communicated with me through the entire process. Your team did a stellar job not only with the repairs, but also the wash and vacuuming as well. Thank you so much, I would highly recommend you to others.

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