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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 472 reviews 80%
4 star 83 reviews 14%
3 star 7 reviews 1%
2 star 13 reviews 2%
1 star 18 reviews 3%
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(All Vehicle Makes)
Ruben A.
Vehicle Make : Hyundai
4 out of 5
1/12/2018
Your staff attempted to deliver the vehicle on time even though with all the inclement weather we were having. You have a professional staff working for you.
Dennis R.
Vehicle Make : Lexus
5 out of 5
1/12/2018
I think was a great caring work and my car looks good
**** S.
Vehicle Make : Hyundai
4 out of 5
1/11/2018
The service technician was extremely professional and knowledgeable. He explained in detail what the damage had done, and the possibility of further damage if left un fixed. The service repair is the highest standard of quality and my car hood looks brand new. I appreciate the assistance, even though my insurance failed me.
Cheryl E.
Vehicle Make : Kia
5 out of 5
1/11/2018
Excellent repair in a timely manner.
Monica A.
Vehicle Make : Honda
5 out of 5
1/8/2018
Great job! Thank you.
Linda H.
Vehicle Make : Dodge
5 out of 5
1/6/2018
Conrad was wonderful at coordinating this repair as always. His expertise was especially appreciated due to the difficulties the insurance company created.
Hugo A.
Vehicle Make : Fiat
5 out of 5
1/5/2018
Good service, George has a great customer service
Akinseyechristianah J.
Vehicle Make : Ford
5 out of 5
12/30/2017
Thank you for your help.
Ananda M.
Vehicle Make : Kia
5 out of 5
12/29/2017
Chris did a great job at keeping me informed during the whole process.
John ****.
Vehicle Make : Toyota
5 out of 5
12/28/2017
Chris did a wonderful job keeping us informed and ensuring that our repair experience was a good one. Superb customer service!
Yolanda N.
Vehicle Make : Chevrolet
1 out of 5
12/24/2017
Turn signal not working
Gina F.
Vehicle Make : Scion
5 out of 5
12/23/2017
Excellent service. Friendly and courteous staff. Will recommend to friends and family.
Cynthia S.
Vehicle Make : Toyota
5 out of 5
12/23/2017
Excellent customer service from Conrad and Jules. They both went above and beyond what could have been expected from any company. I most definitely will be recommending the company to my friends and family based on my interaction from both of them. I'm hoping not to need your services in the future but should I need to I look forward to it.
Alex C.
Vehicle Make : BMW
4 out of 5
12/21/2017
Great job on my car. Conrad was great and kept me updated throughout the process. I would definitely recommend Service King and wouldn't hesitate to have additional work done at this location
Jose G.
Vehicle Make : Audi
1 out of 5
12/17/2017
Vehicle was ready for delivery Friday 12/15. The following morning after picking up my vehicle, all of the coolant had leaked and had to bring hebvehicle back to your location. Did not have my car back for 24 hours, and already have issues with it.
Betty E.
Vehicle Make : Toyota
4 out of 5
12/17/2017
Chris, our service rep, is a very professional And explained all that will take place during the repair process. He told us the repairs Would be completed by December 22, 2017. But, we were notified before the above date , that our vehicle is ready to be picked up. Surprisingly the vehicle was completed and all repairs done before December 22.
Victoria C.
Vehicle Make : Ford
2 out of 5
12/16/2017
Conrad was able to step in and resolve my issues 100%. I would recommend Service King based on my experience with him during the last 2 times I have used your company. The initial person that was assigned to me was Cynthia. She was not competent, did not communicate with me and I asked to be transferred to Conrad who resolved the issues effectively. Cynthia did not handle the transaction appropriately or honestly.
Robert W.
Vehicle Make : Mercedes
3 out of 5
12/15/2017
Very good service. Apparently some wires to some electronic systems were either broken or disconnected during repair. Service King technicians could not fix it. They promptly contacted Mercedes dealer tomget car scheduled in and issued purchase order to pay for services. Other than the small inconvenience of taking car to dealer for repair, excellent customer service solved the problem. I hope I do not need them again, but would definitely use Service King for future needs.
Edson W.
Vehicle Make : Lincoln
4 out of 5
12/14/2017
Car was repaired prior to estimated completion. Chris cept me informed of status throughout.
**** B.
Vehicle Make : Toyota
5 out of 5
12/12/2017
Very professional, courteous, kept me informed, just a great experience all together!

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