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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 335 reviews 81%
4 star 46 reviews 11%
3 star 6 reviews 1%
2 star 5 reviews 1%
1 star 22 reviews 5%
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(All Vehicle Makes)
Quanethia R.
Vehicle Make : Nissan
4 out of 5
7/17/2015
I'm very pleased with the cosmetic of my vehicle. I thank you all for notifying me about my oil change and tire sensor. You have gone beyond your duty in dealing with Drive Time Representative procrastination. Thank you to the wonderful ladies at the front and the (know what they're doing) Servicemen at the back. TALK ABOUT PAYING ATTENTION TO DETAILS; YOU GUYS ROCK!!! In closing, Felicia you are extra special; your diplomacy, humor, and professionalism will take you far in this world.
Ronald O.
Vehicle Make : Volkswagen
5 out of 5
7/17/2015
Rene, my rep, was amazing. Great customer service.
Sheila C.
Vehicle Make : Dodge
5 out of 5
7/17/2015
Service King have done a great job on my Dodge Durango and I would recommend my friend to you
Hung R.
Vehicle Make : Lexus
3 out of 5
7/17/2015
The shop in hurry , did not buffers good the paint is still rough some area . The lady service customer in the front desk it not nice , it bad service no experience.
Steph D.
Vehicle Make : Toyota
5 out of 5
7/12/2015
Felicia was very helpful and professional.
Terri W.
Vehicle Make : Hyundai
5 out of 5
7/6/2015
Everyone was very helpful
Arthurine A.
Vehicle Make : Cadillac
5 out of 5
7/2/2015
I loved getting the texts and calls with status updates throughout the entire repair process. My rep, Felicia was great. She provided great service.
Mamie T.
Vehicle Make : Lexus
5 out of 5
6/30/2015
Everyone was professional and provided excellent service. Rene was just great! I had a very pleasant experience.
Jenny D.
Vehicle Make : Ford
5 out of 5
6/28/2015
The Service King employees that helped me through the process were very professional & helpful with all my questions & concerns. The General Manager was very thorough with estimate & gave me updates throughout the week it was in service. My car was ready to pick up on the day it was said to be completed. Overall, very pleased with my experience!
Russell N.
Vehicle Make : Chevrolet
4 out of 5
6/27/2015
The experience and workmanship was excellent. The staff was very pleasant to work with. Although the fragrance you put in my vehicle was overwhelmingly horrible. Inthe future I would recommend a very light vanilla for your clients. No one likes the 'new car' chemical stench.
Jamie W.
Vehicle Make : Hyundai
5 out of 5
6/23/2015
Best experience I've had so far in all my years of auto repairs. Love being updated by text.
Clint H.
Vehicle Make : Chrysler
5 out of 5
6/23/2015
All went great!!
David R.
Vehicle Make : Chevrolet
5 out of 5
6/21/2015
Kept me updated
Edward H.
Vehicle Make : Mazda
5 out of 5
6/16/2015
Felicia was very good to work with
James H.
Vehicle Make : Toyota
5 out of 5
6/11/2015
Very pleased. Felicia did a great job keeping me up to date.
Patrick G.
Vehicle Make : Ford
4 out of 5
6/9/2015
Rene was one of the best service advisors I have ever worked with. Not only was he well experienced and knowledgeable, but he was just simply a really nice guy. That means so much these days to me and I'm glad that there are still people out there that can make for an exceptional employee. Pat Green ****-****-xxxx
Ron F.
Vehicle Make : Ford
5 out of 5
6/5/2015
The location at Walters Road has the most professional employees to deal with. They are always on top of things and great to deal with.
Mitzi W.
Vehicle Make : Hyundai
5 out of 5
6/5/2015
Great customer service and kept me informed on progress of my repair. Thanks!
Antonio A.
Vehicle Make : Ford
5 out of 5
6/2/2015
Rene my rep was very helpful.
Sharon R.
Vehicle Make : Ford
4 out of 5
5/31/2015
Thank you for taking such good care of my car and me! I haven't had time to go over everything yet,but I expect everything to be just fine.

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