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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 501 reviews 77%
4 star 107 reviews 16%
3 star 11 reviews 2%
2 star 15 reviews 2%
1 star 18 reviews 3%
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(All Vehicle Makes)
Kim G.
Vehicle Make : Kia
4 out of 5
4/24/2017
I was well cared for while my car was being repaired. Thank you for making the process relatively painless.
Rusty P.
Vehicle Make : Lincoln
5 out of 5
4/23/2017
Brian and his team were outstanding and exceeded my expectations.
Joe G.
Vehicle Make : BMW
5 out of 5
4/23/2017
Strong Work Jerod, looks great, thanks for keeping me updated
Milka C.
Vehicle Make : Nissan
5 out of 5
4/21/2017
The shop technicians and customer service Rep Jerod Shelton did the best to turn around the repairs thank you
Ran S.
Vehicle Make : Chrysler
4 out of 5
4/16/2017
Car ready right on time.
Conrad C.
Vehicle Make : Honda
4 out of 5
4/15/2017
Make it easier to contact service advisor by phone or email. Although both are provided, being able to contact service advisor seems like an afterthought during the servicing process.
Maurice H.
Vehicle Make : Acura
5 out of 5
4/15/2017
Good job
Norma W.
Vehicle Make : Mercedes
5 out of 5
4/14/2017
We are really pleased with the personable service and attention provided by Brad. He kept us updated on the daily progress, and we did not need to wonder and guess what' was going on. The workmanship on the car is beautiful. Thanks to all involved Norma & Everett Winters
Marzenna S.
Vehicle Make : Hyundai
4 out of 5
4/14/2017
Jared has been sending updates about the progress of my repair he was very personable
Kecia V.
Vehicle Make : Ford
5 out of 5
4/14/2017
Jerrod was awesome! He kept me informed. The car looks gteat
Mark L.
Vehicle Make : Toyota
4 out of 5
4/13/2017
Rep kept me informed Status of repair at it was occurring. Great to know and would definitely come back!
Katherine A.
Vehicle Make : Lincoln
5 out of 5
4/12/2017
Jerod was an excellent communicator and I felt he had my best interests at heart
John C.
Vehicle Make : Dodge
5 out of 5
4/11/2017
Everyone was fantastic. They finished ahead of schedule and kept me in the loop the entire time. Jerrod made sure to look out for everything and warned me about possible issues ahead of time. I'd recommend Service King to friends and family.
Afaq S.
Vehicle Make : Chevrolet
5 out of 5
4/11/2017
Great job to not only my satisfaction but for every customer excellent customer service I am more then 100% satisfied thanks.
Julie S.
Vehicle Make : Acura
1 out of 5
4/1/2017
When my husband went to pick up my car, there were two spots where the paint on repaired area was chipped. The car had to go back in the shop for two more days. Additionally, the trim paint did not match the other trim piece. We brought this to the manager's attention and has said that plastic trim pieces do not take the paint like metal. The only problem was the other plastic trim piece paint looked just like the car paint.
Mark H.
Vehicle Make : Lexus
5 out of 5
3/30/2017
Great Service
Nathan L.
Vehicle Make : Nissan
5 out of 5
3/29/2017
As usual, Service King (Tony Carraba and team) did a great job!
Jennifer D.
Vehicle Make : Chevrolet
1 out of 5
3/27/2017
The day after I got my car home, I was driving down the highway when I heard a sound that something was flapping on my car. I pulled off the highway and got out to see. I found one of my corners of the luggage rack didn't have the bolt screwed down and my rack was vibrating on top of my truck. I had to screw it down when I got home. The whole roof had been painted and the luggage rack put back on.
Cathryn A.
Vehicle Make : Hyundai
2 out of 5
3/24/2017
I am very disappointed at the extra charge for the rental car. I did not intend to add on extra charges fir that car knowing I wasn't driving more than a mile or two a day. Won't use you guys or Enterprise again!
Jaime G.
Vehicle Make : Ford
5 out of 5
3/22/2017
Jerod was great with his communication.

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