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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 391 reviews 73%
4 star 69 reviews 13%
3 star 9 reviews 2%
2 star 21 reviews 4%
1 star 45 reviews 8%
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(All Vehicle Makes)
Anna K.
Vehicle Make : Honda
5 out of 5
9/21/2016
Adam did a great job from start to finish! He kept me up to date on the status of my car and was incredibly accommodating given my time constraints on the day I needed to pick up my vehicle. His attention to detail is great and he was great to work with!
Daniel S.
Vehicle Make : Dodge
5 out of 5
9/20/2016
I was kept up to date on repairs and over all good service!
Christopher R.
Vehicle Make : Honda
5 out of 5
9/20/2016
The car looks like new again Thank you
Nicholas P.
Vehicle Make : Toyota
5 out of 5
9/16/2016
I was very happy with the service I received and the friendly atmosphere.
Corey D.
Vehicle Make : Toyota
1 out of 5
9/15/2016
Repairs to my Toyota took significantly longer than I was told by the service center that they would require. This required me to pay the difference on a rental car for a couple of weeks longer than expected. When attempting to pick up the vehicle when it was scheduled to be completed I found repairs to be incomplete. When I went to pick the car up the following day I found more repairs that needed to be completed, and now I have to schedule my vehicle to be returned and get a rental car a second time.
Jim B.
Vehicle Make : Jeep
5 out of 5
9/14/2016
Great
Bryan F.
Vehicle Make : Chevrolet
5 out of 5
9/14/2016
Good job!
Alison R.
Vehicle Make : Infiniti
2 out of 5
9/14/2016
I picked up my car today. I only got a few miles before the car overheated. It had to be towed back to the service King location. I am going to pick it up again tomorrow. Up until this event everything was good.
Rebecca P.
Vehicle Make : Toyota
1 out of 5
9/11/2016
I was very pleased until we came to collect the car. Discovered sliding door wasn't working. Probably a very minor and easy fix but frustrating as we had made a special trip to collect it. It was a Saturday so we now need to wait until Monday.
Roger E.
Vehicle Make : Nissan
5 out of 5
9/9/2016
Service king did a great job, and the staff was friendly and helpful.
Andy N.
Vehicle Make : Honda
5 out of 5
9/4/2016
Awesome job
Navjeet W.
Vehicle Make : Toyota
1 out of 5
9/3/2016
Not at all . Really bad customer service & very unhappy . Very rude people & so disappointed with there service because they messed up with lot of stuff & my car 's not working properly & they created more problems .
Darlene C.
Vehicle Make : Chevrolet
5 out of 5
9/2/2016
Just keep doing a good job that you're doing
Sylvia H.
Vehicle Make : Mercedes
5 out of 5
9/1/2016
Love the text updates
Angela P.
Vehicle Make : Honda
5 out of 5
8/27/2016
Nice job on fixing my car
Jennifer C.
Vehicle Make : Dodge
5 out of 5
8/19/2016
Quick repair, and very nice staff!
Susan A.
Vehicle Make : Chevrolet
3 out of 5
8/17/2016
Need to get representative and appointment clerk on the same page. Rep. Said he had no opening the day I went in to see what I needed to do. I call for an appointment as I was leaving and clerk said she had opening and I told her I just the place and was told there were no opening that day. So I told her someone is lying.
Robyn S.
Vehicle Make : Honda
2 out of 5
8/17/2016
My representative was very nice and professional. However, the paint job done on my vehicle was not done properly - lots of spots where paint did not take and the color did not match my vehicle. The bumper was not fixed to fit properly once repairs were finished.
David S.
Vehicle Make : Jeep
5 out of 5
8/13/2016
Adam was great to work with
Dianne F.
Vehicle Make : Chevrolet
1 out of 5
8/13/2016
When I called to check on my car I was put on hold for 9 minutes. When I called again I was told "oh I thought he had picked up". Then I was told car would be ready by 5pm, & it was. The text on my cell at 9:52am said it would be ready Monday 8/18. I had no paperwork with which to refer to for a phone number to call when I left the service dept. when I initially left the carto be fixed.

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