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Body Shop Review Summary

5 star 391 reviews 73%
4 star 69 reviews 13%
3 star 9 reviews 2%
2 star 21 reviews 4%
1 star 45 reviews 8%
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(All Vehicle Makes)
Barbara S.
Vehicle Make : BMW
5 out of 5
8/27/2015
The team at the Webster,TX location were EXTREMELY professional and I have nothing but GOOD things to say about Tony and Melissa I will definitely recommend this service center to both friends and family ....THANK YOU!
Clyde J.
Vehicle Make : Nissan
5 out of 5
8/27/2015
My car looks awesome, thanx guys.
Kaye B.
Vehicle Make : Jeep
2 out of 5
8/26/2015
Did not get my car repaired there-completely incompetent
Matt H.
Vehicle Make : Nissan
5 out of 5
8/19/2015
Very informative on updating repairs and completion schedule. High customer service and completed repairs ahead of schedule
Grace C.
Vehicle Make : Volvo
5 out of 5
8/16/2015
Excellent service esp to Ronny V
Alan A.
Vehicle Make : Dodge
4 out of 5
8/16/2015
Car looked great. And the time in shop was an unbelievable short amount of time. I would recommend to my kids if ever needed.
Kim G.
Vehicle Make : Toyota
4 out of 5
8/14/2015
Car.was returned on time as promised.
Kurt O.
Vehicle Make : Lexus
4 out of 5
8/14/2015
Tony at Webster office was great
Janice A.
Vehicle Make : Ford
5 out of 5
8/6/2015
Very pleased with service and customer care from beginning to end.
James H.
Vehicle Make : Honda
5 out of 5
8/5/2015
Car looks great. They made returning rental super easy!! Work was finished 5 days ahead of schedule. Tony was very professional. I hope I don't need them again, but wouldn't hesitate for a second to use them again. I'll definitely recommend this location!!
Carolina O.
Vehicle Make : Kia
5 out of 5
8/4/2015
Melissa was great my car looks great everything was fast and very well done
Kathy L.
Vehicle Make : Saturn
1 out of 5
8/2/2015
After almost a month and a half in the shop, my car is not completely fixed. The front grill was not screwed back down. I did not discover it until I left. My right front wheel well was not repaired. My wheel that was damaged in the accident was rebalanced but it is still all scratched up. It should have been replaced since they could not fix it.
Ramsey R.
Vehicle Make : Infiniti
5 out of 5
7/30/2015
The best part of my experience was the outstanding customer service I got from Mellisa Renteria. She kept me apprised through the whole process, was always helpful and went out of her way to help get my car finished as soon as possible. She is the definition of "Service" in Service King and why I would go back if I ever need service. I should also acknowledge the quality of the work was outstanding and the techs were flexible with me on what I wanted. Overall an A all the way around. This Service King is very well managed.
Jerome W.
Vehicle Make : Acura
5 out of 5
7/24/2015
It was the best services I have experienced in a long time. I will definitely be back!
Chase R.
Vehicle Make : Ford
1 out of 5
7/24/2015
my door sounds like it wasn't sealed properly and not much of the paint was removed from the body of my car.
Zachary H.
Vehicle Make : Toyota
4 out of 5
7/18/2015
Melissa went above and beyond
Monika T.
Vehicle Make : Mazda
4 out of 5
7/18/2015
Very happy to get my car back up and running, but I noticed a small problem after the repair so I gave them a call and they said they could take care of it, no problem.
Barbara M.
Vehicle Make : Hyundai
5 out of 5
7/18/2015
My Tucson is so like new. My experience was stress free. Thank u for that. I will recommend u in the future. Melissa did a very good job to make me feel good about leaving Tuscan with you. Thank you very much
Rosemary E.
Vehicle Make : Nissan
4 out of 5
7/10/2015
Would have liked to get more updates about my car repair (via text or voice), especially during unexpected service delays (instead of me having to call to get updates).
Pam F.
Vehicle Make : Jeep
5 out of 5
7/9/2015
OMG u guys were awesome from getting me a rental car to communicating w/me via text, & the pick up of my car & the office ladies! My car had been washed & cleaned inside too!! U made a stressful situation of being displaced very comfortable! Thank u so much!! I'm not easy to please either, lol. Very impressed & would definitely recommend u to everyone I know.

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