Service King North Lewisville

Anna did a great job of keeping me updated of the repair. I would highly recommend this Service King.

The service was excellent! Very quick!

Great customer service

I liked the fact that Wes continued to keep me informed either by phone or email. Thank you so much for the professionism.

Appreciated the updates from the service advisor. Also appreciated having my vehicle ready when requested.

Great service and my car was repaired fast. Thank you so much!

Service King was the worst shop I've ever had a car worked at. It took me 50 minutes of waiting and listening to the automated message that yall were busy before I even got to schedule an appointment. Once my appointment was scheduled I was informed that my car was going to be moved because you were "at capacity".... Furthermore, I was told a specific date that my car would be done and it got pushed back not once but TWICE. The only positive I can say is Christies personality was pleasant. However, I was not called when I was told I would be contacted, and had to call on my own three times to check on my car when I was told I would receive a call. I've never been more dissapointed in customer service in my entire life. I've never complained to a company, sent food back at a restaurant, or written bad reviews. But I'm going to advise anyone I know to NEVER go to service king. And I'm going to be leaving reviews on websites advising people I don't know that the customer service is awful. Some advice: if you say you're going to call someone, call them. If you say you're going to have a job completed by a date, complete the job. And hire more people to answer phones. I would have been remotely ticked off about this whole thing had I not waited 50 accumulated minutes on the phone waiting to speak to someone.

Well done!

Written warranty not included with detail of repairs and paint care notes. Part left in car. Otherwise, good job!

I will definitely refer friends to use Service King. You did a great job!

My car looks great!

Perfect job great communication highly recommend Wes

Service was completed as planned in estimated time and I was kept in the loop the whole time. Wes was very helpful and professional.

Thanks for cleaning the hole truck

Wes is awesome, he makes everything so effortless.

Great job! I especially liked being kept up to date with the status of my vehicle.

Anna was great. She kept me informed all thoughout the process and I hit my truck back in a very timely manner. Well done!

After 3 weeks our car was not even started under the approved repair. We fired Service King and had the car picked up and taken to another shop. I will do everything in my power to have Service King removed from Allstate's Preferred Network.

Christy did a great job! If repairs needed again we will be back.

Anna is great