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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 368 reviews 76%
4 star 68 reviews 14%
3 star 7 reviews 1%
2 star 15 reviews 3%
1 star 24 reviews 5%
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(All Vehicle Makes)
Diana B.
Vehicle Make : Toyota
5 out of 5
9/30/2017
Very friendly and efficient!
Tom H.
Vehicle Make : Cadillac
5 out of 5
9/30/2017
On time friendly service. Anna kept me posted on progrss
Tammie N.
Vehicle Make : Nissan
5 out of 5
9/29/2017
Wes was wonderful with any questions or concerns.
Monica R.
Vehicle Make : Lexus
5 out of 5
9/28/2017
Jennifer was amazing and helped me understand the process as she answered all my questions. She always followed-up with me and explained every detail of as the vehicle progressed with the repairs. My customer service experience was phenomenal!! Thank you!
Walter P.
Vehicle Make : Nissan
4 out of 5
9/27/2017
Anna was awesome, I never had to call, she was on top of everything. The car looked fantastic and I never had to spend more then ten minutes dropping off and picking up my car. Anna made this a very positive experience. I would recommend Service King to anyone. Thank Walter P
Zachary M.
Vehicle Make : Dodge
5 out of 5
9/27/2017
We had a great experience especially with D'Anna Waldron,she went out of her way to make my wife feel comfortable. Gave us all the updated on our service. Amazing advisor.
Jacob A.
Vehicle Make : Jeep
5 out of 5
9/21/2017
Jennifer was very friendly and helpful
Melony M.
Vehicle Make : Ford
1 out of 5
9/17/2017
All hail dents were not removed from my hood, the wax pencil used to mark the hail dents were not removed and could not be removed. The stripe down the side had bubbles throughout, and there was white overspray on the trunk of my silver car. Furthermore, they changed my battery out due to it being dead when they were finished and somehow blew out multiple fuses and fried the motor to my windshield wipers. Overall not pleased with this body work.
Helen G.
Vehicle Make : Chevrolet
5 out of 5
9/17/2017
The handling of the situation was done with courts courtesy concern and complete satisfaction- your staff was wonderful -I've already told friends and family to keep your name just in case
Kelly C.
Vehicle Make : Mercedes
5 out of 5
9/15/2017
They did an excellent job. They were very efficient. They were great at communicating. The end result was like new.
Suwane S.
Vehicle Make : Mazda
5 out of 5
9/15/2017
Ann did a great job of keeping me updated! Thanks Ann.
Melinda D.
Vehicle Make : Kia
5 out of 5
9/14/2017
Jennifer was amazing and in top of letting me know about the progress of repairing my car. Very nice and helpful!
Cody C.
Vehicle Make : Dodge
5 out of 5
9/13/2017
She was great and easy to deal with!
Jamey B.
Vehicle Make : Nissan
5 out of 5
9/9/2017
My service rep was great.
Dale W.
Vehicle Make : GMC
5 out of 5
9/8/2017
Truck liked really good when I got it back - Wes kept me updated on the progress of repairs throughout the process - everyone I met at the shop was friendly and professional- thoroughly satisfied with the repair
Saji N.
Vehicle Make : Nissan
1 out of 5
9/3/2017
The rubber beading for the front bumper was not put correctly. It's already come off and hanging.
Cellee S.
Vehicle Make : Chrysler
5 out of 5
8/30/2017
The staff were extremely helpful and friendly. The car looks excellent!
Manoj P.
Vehicle Make : Lexus
5 out of 5
8/27/2017
Jennifer was very nice and kept up with the updates.
Mason V.
Vehicle Make : Hyundai
5 out of 5
8/27/2017
Anna & everyone at Service King were THE BEST! If you ever need a body shop for your vehicle, I highly recommend Service King in Lewisville, Texas on Jones Street. They are very professional and their body shop does top notch work. Thank You Service King!!!!! MV
Michael C.
Vehicle Make : GMC
1 out of 5
8/26/2017
Just took way too long. Not enough communication.

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