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Body Shop Review Summary

5 star 259 reviews 82%
4 star 44 reviews 14%
3 star 6 reviews 2%
2 star 3 reviews 1%
1 star 4 reviews 1%
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(All Vehicle Makes)
**** F.
Vehicle Make : Chevrolet
5 out of 5
1/6/2016
Team did an amazing job!!! I will recommend to others. Fair price and went out of their way to address other issues requiring work with outside services. Very pleased. Greg Fish - ASQ CQA, CQE & CMQ/OE Director of Quality
Ada D.
Vehicle Make : Honda
4 out of 5
12/21/2015
I appreciated these aspects of my experience: When I call, Kathy is there (not an automated system), to respond. Sergio was welcoming, and explained the process to me. I was kept up to date with the repair. The repair was done earlier than expected. :-) And, Joe went out of his way to take care of the finishing details when I picked up the car. Fine service.
Shaylin S.
Vehicle Make : Mazda
5 out of 5
12/6/2015
Great customer service everything done in a good timely manner
David H.
Vehicle Make : Subaru
3 out of 5
11/6/2015
Still pending a mudfap and repair or replace of a tail light but I am very happy with y'all!
Cynthia B.
Vehicle Make : Buick
5 out of 5
10/31/2015
Very good service and the car was repaired to my complete satisfaction. The customer service was excellent. I will recommend this center.
Peter M.
Vehicle Make : BMW
5 out of 5
10/31/2015
Rich was very helpful and took care the ad well as the rental. Great job. Peter
Joan H.
Vehicle Make : Honda
4 out of 5
10/24/2015
Richard Snipes has wonderful PRS, not only with me, but I observed him with all who came through the doors. Perfectly efficient with keeping me informed with the progress of my car. The entire staff were all very pleasant.
Michael T.
Vehicle Make : Ford
4 out of 5
10/12/2015
Richard was so helpful and positive through the whole process. He kept us informed and updated. Katie was also great.... Very helpful. Tight ship, on the ****, friendly and professional. Will not hesitate to use again, and will recommend to friends.
Deborah H.
Vehicle Make : Nissan
5 out of 5
10/11/2015
Well done
Ian U.
Vehicle Make : Dodge
4 out of 5
9/3/2015
Great Service! Great Quality! Great Team!
Lynda R.
Vehicle Make : Ford
5 out of 5
9/2/2015
Richard snipers, at service king, was a friendly professional from start to finish. The work was well done and I could not tell the repairs from the original. I would reccomend.
Alison S.
Vehicle Make : Jeep
5 out of 5
8/12/2015
Great customer service. Always a smile. Been using this shop since prior ownership. Great group of guys and gals. No complaints at all
Timothy L.
Vehicle Make : Dodge
5 out of 5
8/2/2015
Awesome job. Quick service with a quality work. Thank you Tim and Ann
Ada E.
Vehicle Make : Ford
5 out of 5
7/14/2015
None at this time service was great
Allison K.
Vehicle Make : Ford
5 out of 5
6/26/2015
The car looks great! Thank you for the proactive communication throughout the whole repair. Everyone in your shop is very nice and helpful.
Lisa M.
Vehicle Make : Honda
5 out of 5
6/26/2015
Great job on making car look brand new. Only negative was messaging which were sometimes unclear
Anne-marie J.
Vehicle Make : Honda
5 out of 5
6/17/2015
Great job Richard!
Samuel L.
Vehicle Make : Mercedes
4 out of 5
5/30/2015
Miracle workers. Outstanding job under extenuating time issues.
Sylvia S.
Vehicle Make : Toyota
4 out of 5
5/29/2015
It was nice to do business with honest people and have our vehicle back in the time promised without compromising the quality.
Melissa O.
Vehicle Make : Fiat
2 out of 5
5/26/2015
I took my car to service king thinking that since it is a national company I would be receiving quality work, even if it cost more than my estimate which came from someone who works in the exact building where I got it done! (and it was severely overpriced). The first time I came to pick up my car the paint had bubbles and the finish was uneven. They were prepared to let me drive away with it like that but I said no. So they took it for 5 more days which greatly inconvenienced me, and now I realize part of the car that they had to remove isn't even properly glued on. Possibly the worst experience I've ever had regarding body work; I won't be returning or recommending your company to anyone in the future.

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