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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 382 reviews 80%
4 star 49 reviews 10%
3 star 14 reviews 3%
2 star 15 reviews 3%
1 star 20 reviews 4%
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(All Vehicle Makes)
Pat R.
Vehicle Make : Dodge
3 out of 5
2/12/2016
No problems. Took a few days longer than expected but it was done right
Mario A.
Vehicle Make : Toyota
2 out of 5
2/11/2016
Because they bruised my car again
Brittany C.
Vehicle Make : Chevrolet
5 out of 5
2/6/2016
professional, courteous, kind, and got the job done before the deadline.
Betty T.
Vehicle Make : Buick
5 out of 5
2/6/2016
Very pleased with the wonderful job. And the detailing made my car look All new again. Thank you
Wallace C.
Vehicle Make : Dodge
3 out of 5
2/6/2016
Good work, just make sure all parts are on cars and trucks before pick up, this make it better for customers at pick up time
Crystal R.
Vehicle Make : Honda
3 out of 5
2/5/2016
Will never use service King again and will tell all my friends and family about the horrific experience I had with service King.
Terri C.
Vehicle Make : Ford
5 out of 5
2/4/2016
Very professional staff. Stayed in contact daily with updates. Delivered on time and the car looked great!
Andrew M.
Vehicle Make : Toyota
5 out of 5
2/3/2016
Amazing staff, super helpful and patient, can't thank you enough
Deirdre B.
Vehicle Make : Kia
5 out of 5
1/31/2016
Everything was excellent.
Reginald C.
Vehicle Make : Ford
5 out of 5
1/30/2016
That was very fast and excellent service. Your team deserve a raise.
Erin F.
Vehicle Make : Toyota
5 out of 5
1/29/2016
Great service
Orville F.
Vehicle Make : Nissan
5 out of 5
1/26/2016
Good Job
Peggy D.
Vehicle Make : Chevrolet
5 out of 5
1/26/2016
Updates on progress of each step toward completion of my car repair was appreciated and the expected target date when the work should be finished . Thanks
Diana C.
Vehicle Make : Nissan
5 out of 5
1/23/2016
Looks great!
Jefrey B.
Vehicle Make : Volkswagen
4 out of 5
1/21/2016
I enjoyed working with Rocky.
Nina L.
Vehicle Make : Honda
1 out of 5
1/16/2016
My car was at the service king location for 47 days. I had to immediately return the next day because a piece in the door was not put back in correctly. Also a Honda dealer noticed that there was a coolant leakage. This was all noticed in less than 24 hours of picking the car up from the service King location. The advisor that handled my claim did not communicate with me through the process, he lied about the time frame my car would be ready. I believe the repairs on my car were rushed through and not done properly and will not ever return to service King for any repairs needed.
Adam R.
Vehicle Make : Volkswagen
5 out of 5
1/14/2016
I really appreciate how thorough y'all were! Thank you so much.
Tiffany C.
Vehicle Make : Nissan
5 out of 5
12/31/2015
They were quick and professional while handling the repairs of my car.
Jessica H.
Vehicle Make : Honda
4 out of 5
12/23/2015
Although the process seemed long and unfair the general manager and service advisor made sure it wasn't rushed. However being honest with a client should be priority and the threshold percentages and how that is given should be clarified better. For a person stuck with a repaired brand new car I am somewhat satisfied I'm able to drive safely for now and love my lifetime warranty. Thanks!
Mauri G.
Vehicle Make : Ford
5 out of 5
12/23/2015
The customer service was great. Craig did a great job keeping me informed of the progress.

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