Service King Thornton

My car looks great after the repairs.

Great Product, Great communication, made me feel in good hands

Everyone was very patient with me and nice and I really appreciated the effort everyone there put in to my car

When I called service king, I explained my sons accident in great detail. With the detail provided, the call center person should have directed me to another place that was able to fix the problem I had. Instead, my insurance was able to cover the initial tow and nothing beyond that. I was informed by the girl at the 120th and Washington site(summer) that “we don’t do these repairs here. You’ll have to go to big o tires”(across the street). No sorry we wasted45 min of your day waiting to hear we can’t courtesy your truck across the street. Just we don’t do that kind of repair here. So if customer service is to only book appointments and not pay attention to the difference between cosmetic and mechanical repairs, then I’d rather write a lengthy bad review on on a few sites. I was treated with disrespect and no remorse or thought that I had to transfer my vehicle across the street on my dime not through the I surance and there was nothing that service street was going to assist in that process. Very disgruntled and upset patron. I was thinking of using service king to fix my door on another vehicle and now am seeking another avenue. And the text messages saying it was a pleasure to service my vehicle just ads to insult.

They forgot to put the gaskets on the rear parking sensors. They said the will make it right but now I have to take the car back in and miss more work.

I would use your service again for any repairs I would need in the future!!! Thank you for your wonderful staff also!!! . Thank you, . Fran Jamaican

All my needs and concerns were handled professionally and courtesy Expediancy had both cars in the shop flawless

It was great to receive continuous progress updates.

Service was outstanding from the beginning to the end.

The repair service on my vehicle was done in one week compared to the estimated 4, so I was very pleased and impressed with that. The staff was very friendly and cooperative and made this very unfortunate event a much easier experience.

Very clean, quick, professional. Josh was terrific.

Great customer service and excellent work

Car looks beautiful.

Excellent job on the repair. Got it done quick & right. Jen was wonderful as my contact person. She made the whole after accident process less stressful. Thanks to everyone at Service King!

Quick and on time. Looks like New. Thanks.

Friendly and Nice

Thank you.

Everyone,especially Jennifer went out of there way to make sure I was kept up to date on the work. You guys did an awesome job. Jennifer even got my vechile back to me BEFORE my finish date. I will definitely refer you to friends and people I meet through work.Jennifer is amazing. She is an incredible asset to your company

The service provided was fast and well done.

Great job wirking within the restraint of my cars manufacturer!