Service King Fountain Valley

Well I had a dented bumper along with a dented up driver side door and rear panel. Only the dented driver side and rear panel was covered by insurance but not the rear dented bumper. I had talked to the guy saying I wanted the bumper fixed also but it didn't get fixed so I picked up a car from a repair shop that was still dented and now it's going to have to go into the shop again for the rear bumper when I don't understand why the whole job wasn't done... I was expecting to pay for the rear bumper

I have to say Service King and the entire group (especially Dan) made m y experience painless and easy. Awesome group!

Very very happy for the repair work.

thank all of you ,your team did very good on my car

Dan was awesome in keeping me updated. Also, my car was ready in no time! Awesome job guys!

Best place. I would recommend this place to my family and friends.

I've been here a couple times and still don't know his name but he's the guy that worked on my Lexus like twice now and always does an awesome job. Tell him I'm grateful and thank you for me

Dan did a great job of keeping me informed through the whole repair process. I couldn't be happier with the repair and appreciate that they got it done ahead of schedule. Should I ever need repair work done in the future I will not hesitate to come back to this location

Very happy with the Repairs and the customer service.JV advisor was awesome.I will tell my friends and Family about the great work and customer service.Thank you again for having my car done sooner then the Estimated Date.

Excellent work done and completed on time! Service King rocks!!

My experience with service kings in Fountain Valley has been terrible, even after getting my car back one month later. Not only was it returned past the expected day but Dan Butler has provided the worst customer service I have ever experienced. From day one of receiving my car service king and especially David Butler has had terrible communication with me. He has not only kept me uninformed but every time I have spoke. To him has been rude and u helpful. For the amount that was paid by my insurance I am I disbelief o the terrible customer service he has provided. He has done absolutely nothing to make this experience positive. I truthfully regret the day I approved for my car to get repaired at this shop! After receiving my car and having the tire light go on due to incorrect work on the tire and sensor, never did he apologize or once again kept me updated on the progress of what wod happen next. No accountability or reliability can be given to dates that are told to me the customer. I wish a shop that at least cared a little about their customer service would have fixed my car. Knowing that so much money is paid to this shop while they are unethical truly makes me feel upset. Never would I recommend service kings in fountain valley, and would actually persuade people to go anywhere else but here.

Looks great. Thank you.

Dan and Dotty are such pleasant and kind people. My experience was nothing but efficient,fast, and wonderful from the start. The repairs were flawless too.

Professional service at every turn I would highly recommend this company. Marie

I was surprised at how often I was updated on status of the repairs. Your team is certainly a model for others to replicate on what customer service actually means - from the time a person walks in the door until the repairs are complete you believe the customer should be treated with respect and helped in any way possible. Thanks for the experience. Patty Allison

Up dates whit u guys was the best sent msg at which stage was my truck really happy with the service

excellent - apprreciated timely service updates - and extra service that was done - Barbara G

It was excellent service and I liked how they treated me and I like how they did it

Took multiple attempts to finalize my vehicle, I had to drive 3 times to attempt to pick it up. The job wasn't done right the first two times. I had to miss work & they enterprise is still holding my deposit one Month later. So unprofessional

They did a beautiful job I am very pleased