James H.
Vehicle Make : Chevrolet
I never fill out question and answer feedback but for this experience I wanted to make sure the service long team heard my input. I ran into situation in which my car was not ready for weekend pickup and I had to leave for the weekend at that time even though my car would be ready for pick up in two hrs. I was very upset. They immediately got my rental car back for me and ensured if insurance would not cover my weekend charges they would. They had excellant customer service and even asked me about my weekend trip the following Monday. Very personable experience.I'm a business major myself and I am amazed at how some businesses can operate there services with such little concern for the customer in mind and that is not the case for this service king. I will be back and I will be sure to recommend this service king to my peers.
James H
David H.
Vehicle Make : Nissan
Thanks for your professionalism and an outstanding job on my vehicle.
Great Team, keep up the good work.
Diane P.
Vehicle Make : Ford
Excellent customer service. Repair work top notch.
Steve D.
Vehicle Make : Range Rover
Your staff was very informative & professional.
Randy M.
Vehicle Make : Chevrolet
job well done plus the service was quicker than I expected.
Lynda O.
Vehicle Make : Kia
Great people to work with
Paula W.
Vehicle Make : Infiniti
My experience at Service King exceeded all of my expectations. Customer service was excellent from the time I dropped my car off till it was picked up. The repair work was perfect. Thank you for such a seamless and easy repair experience.
Sandra B.
Vehicle Make : Kia
The car was not ready the steering problem was still there and that was my main concern also the rim was not done correctly but the staff was very kind and helpful so I'm sure by the time I pick up the car again everything will be in order also the communication was great
Thx
Jesus T.
Vehicle Make : Mazda
yes im very happy excited that my mazda look so good now. it looks brand new like right out of a show case room, tell your team that work on the red mazda they did a great job.. and also i dont know her name but she has blonde hair at the front desk she was so helpful and nice... thank you so much many thanks to all of you...WOW...
Brandy G.
Vehicle Make : Mazda
The all around service experience was excellent.
Lori S.
Vehicle Make : Toyota
I want to say that I was very impressed with the
whole situation this week. First, it was the the professionalism I received as I dropped my car off. Next, was the updates of what was happening to the car. Last, was the final outcome. I was in tears when I saw how beautiful my car looked. I had an estimate performed on my front bumper and was sorry I did not follow through I will be back to get that done.
Thank you.
Larry V.
Vehicle Make : Volkswagen
Excellent updates and keeping the customer continuously up to speed. Quality of workmanship is outstanding.
Jesus P.
Vehicle Make : BMW
I was delighted with the customer service experience that I received from with Service King while fixing my BMW x1.
Raquel C.
Vehicle Make : Toyota
One stop shopping
Sean S.
Vehicle Make : Subaru
Our 16 year old daughter had an extraordinarily minor accident when a car backed into her as she backed out (couldn't get out of their way fast enough). Well, that puts us in a predicament to have her car serviced because although we have a rental car, she is not legally allowed to drive it...meaning that she would have to drive my Navigator. She is 4'11" and can BARELY see to drive that car. I was very worried about how long it would take. Brought it in at 10:30am and they had it done the next morning by 9:30am. SO THANKFUL. She only had to drive my car for a short period of time which alleviated us from much concern. They were all incredibly helpful, kind, proactive, efficient and kept us up to speed with the progress. Sincerely impressed and grateful - thank you for being concerned and helping to keep our daughter safe :) And it was shiny clean to boot!
Jennifer H.
Vehicle Make : Hyundai
Thoroughly surprised by how clean and efficient the ship was and how professional and on top of things everyone was
Michael F.
Vehicle Make : Kia
The repair looks flawless. And the detailing of my Kia, inside and out is just the cherry on the sundae! Thank you for everything!
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