Service King Midvale

I found the staff, especially Daniel, a pleasure to work with. He gave me an estimate of when my car would be ready and then had the work finished ahead of time. Thank you for making this such a positive experience!

One of the best service kings I have ever been to

Need to fix the door switch lock/ unlock

A bad situation was made better because of the work of the staff a Service King excellent customer service and they did a great job on my truck

Great communication. Great responsiveness. Great customer service. You guys were great all around, thank you!!

You keep the owner well informed and you exceptional work.

Matt did an excellent job as my Service Advisor

Your staff was super nice. They were friendly throughout the entire process. From the minute I first walked in the door, I felt welcomed. The tech walked me to my car and we looked over the damage together. He discussed what work he thought would need to be done. I pointed out some concerns I had. He listened to me and wrote those concerns down. I was made to feel valued as a customer. Your staff made sure I had a ride and offered me a cold drink on the hot day I left my car. Throughout the repair process I was updated on the progress of the repairs both by phone and text. I picked up my car today and was again welcomed by your staff. We went over what repairs had been done. The tech offered me a drink while I waited to have my car pulled around. He walked me out and we looked at the repairs. He explained that even if I found something wrong later, to call in and they would take care of me. I'm glad my insurance company sent me here. I had never heard of Service King before, and don't think I would have picked them on my own. I would recommend them to my friends in family in the future. I only have a couple of suggestions...I might have missed them telling me, and I didn't see it on the paperwork. I found out that you could check the status of the repairs online. I found out when I called in to check one day and heard it when I was on hold. You might want to remind people that option is available. Maybe when you text them updates, remind them that they can look online at the progress. Also maybe text some pictures of the repairs during the process. Overall, it was a pleasant experience, thanks!

Your usual top notch work.

May was great to work with and updates were great!

Awesome job very happy with the repair king well get recommend thank you for such wonderful service!4

Smooth process, top notch communication - we were always kept in the loop about what was going on. Daniel was great

The service was great and the repair was done so you can't tell it was ever damsged. Thank you.

Looks like a quality repair job. They kept me informed regularly of the progress.

I really appreciated getting periodic text updates on the status of the repair. Also, Matt was great to work with. The job was well done and I am pleased.

Our main complaint was that Service sling took 13 days over the original estimated completion date due to wrong parts ordered and a part coming in defective.They offered to help us pay for the extra days we were forced to keep the rental car but only ended up covering g 6 days and we were stuck with the additional 7. I have reached out to SK twice to address this concern a week ago a d have not received a follow up.

Satisfied with everything!

Very professional, kept me updated, great quality

My car looks great and the process was quick

Great service!!