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Real Reviews From Verified Customers

Timothy L.
Vehicle Make : Subaru
5 out of 5
12/9/2016
Very stress free experience. 100% satisfied!!
Emilio A.
Vehicle Make : Kia
5 out of 5
12/9/2016
Great Job and thanks for cleaning the inside of my car. Thank you.
**** T.
Vehicle Make : Volkswagen
5 out of 5
12/9/2016
Car looks great, paint matches perfectly, plus it was so nice to get it back so clean & shiny, you even cleaned my rims! Thank you!
Cathryn K.
Vehicle Make : Subaru
5 out of 5
12/7/2016
Great customer service and repairs done in timely manner.
Douglas T.
Vehicle Make : Honda
5 out of 5
12/6/2016
Great service. Commitments all met with high standards.
Georgia H.
Vehicle Make : Hyundai
5 out of 5
12/1/2016
The work was done in a timely fashion the staff were courteous polite and efficient and I was given updates daily about the status of my vehicle I couldn't be more pleased thank you H and V
Stanley Z.
Vehicle Make : Toyota
2 out of 5
11/27/2016
I was a bit disappointed when I first went to pick up my car. My windshield sustained damage during the repair process. At first I was told the damage was previous and asked if I wanted to take my car back in that condition. After returning to speak with a supervisor I was able to address the issue through my insurance, which made me feel better, but I ended up driving back and forth more than necessary. I would have liked to have been contacted about the cracked windshield before I was made to understand that my car was completed. Especially given the holiday I ended up waiting an additional week to pick up my car. I have no complaints about the work on my vehicle, but I felt like I had to travel more than necessary to sort out an unforeseen additional issue in the repair process. Thank you for taking the time to read my story. I hope my experience can help clarify some area for improvement. As for me, I would consider returning for future business.
Dale C.
Vehicle Make : Nissan
5 out of 5
11/24/2016
Very friendly, competent crew! Thank you!
Amanda V.
Vehicle Make : BMW
5 out of 5
11/24/2016
The car looks better now than when I bought it! Beautiful work, and very helpful staff! Thank you so much!
Andrew M.
Vehicle Make : Toyota
5 out of 5
11/19/2016
My family loved the service your company provided to us, Brian & his team at the Kingston location was great, kept Us informed the hole week. We will definitely refer our Friends & family to you guys. Once again Thank you.
Craig R.
Vehicle Make : Nissan
5 out of 5
11/16/2016
Professional staff, always provided updates, quality of work was excellent
Joshua R.
Vehicle Make : Ford
5 out of 5
11/14/2016
H&V make my repairs as simple as they could for me. They kept me in the loop the whole time which was nice. Overall it was a smooth process.
David M.
Vehicle Make : Toyota
5 out of 5
11/12/2016
Job well done, the car looks wonderful. Thank you so much.
Andrea A.
Vehicle Make : Honda
4 out of 5
11/12/2016
My experience with H and V Collision in Kingston far exceeded my expectation. From the initial warm greeting at the door to the ease of picking up the rental car to the customer service reps who walked me through every step of the process to the ease of check out after repairs and the sparkling clean car... everything was perfect. The text message updates each day and the personal phone call from the mechanic put the whole experience over the top. I am beyond impressed.
Amanda R.
Vehicle Make : Chevrolet
1 out of 5
11/11/2016
Everything was great and easy, except I was not pleased with all my floor mats thrown behind the passenger seat and not put back prior to my pick up. Not a big deal, just inconvenient
Lynn W.
Vehicle Make : Subaru
5 out of 5
11/8/2016
Brian and his whole team did a great job taking care of us. Car looks fantastic and we were kept informed every step of the way. Thanks!
Michelle C.
Vehicle Make : Hyundai
5 out of 5
11/4/2016
The most professional staff very rare to find nowadays. Everyone went out of their way to make this such a wonderful experience. Will highly recommend! !
Angela S.
Vehicle Make : Hyundai
1 out of 5
10/29/2016
The final paint appears to be bubbling. There was a week delay on the vehicle because the hood was misaligned, the bumper didn't fit, and the headlight bulged after first attempt to pick up.
Bruce P.
Vehicle Make : Subaru
5 out of 5
10/28/2016
Everyone was very friendly and helpful, communication was good. I go have a question today but will call.
Robert D.
Vehicle Make : GMC
5 out of 5
10/28/2016
From the minute I walked into your office I was greeted very pleasantly and felt welcomed. The whole process of checking in was quick and professional, as was the repair of my car. The job was perfect and done well before the expected date. Thank you for such a hassle free experience.

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