Fix Auto Watsonville

Awesome!

Keep up the excellent work and dedication.

Everything was toy satisfaction and done in a timely, professional manner.

Exelente trabajo mIL gracias estoy super satisfecho no dudaria en regresa con ustedes

Poor communication regarding progress of repairs..."Sandra" went missing in action, and I had to call repeatedly to get any kind of information/updates. You guys overlooked ordering a replacement tow-hook cap from the very beginning. Had to come back THREE times post-repair to get missing cap issue resolved.

Professional, friendly attitudes and quality workmanship. Fast turnaround for repair was a major plus!

It took a little bit longer then what they said but everything was ok

Todo muy bien excelente, muy buen trabajo . La etencion al cliente muy amables.

This was my first experience with automobile damage. Your staff was excellent in overseeing the process for me from the check-in day, through your follow-up emails and final pickup of my car. Everyone was pleasant. I am completely satisfied. C. Dean

Great customer service. Able to get the job done in a day which we needed. Thank you, will be coming back when we need.

I'm really happy my experience with you guy's and you are really good team. Thank you.

Excellent customer service

Good Job y nice costumer service very profesional

Good job by all.

We are very satisfied with the company and employees. I will defiantly recommend friends and family to your company. Thank you.

The service was awesome and sanda was awesome!!!

I couldn't be happier with the level of professionalism and care with my Mustang. Thank you very much.

****. No drop off service was available as promised by my insurance and you via my "select service." 2. No one answered the phone after 5:30 even though Sandra and the front desk ladies were there. I had to call a cab to get there and with traffic was almost late and no one answered my 10+ calls in desperation to ask someone to please wait for me. I did arrive one minute before the 6:00 deadline Sandra gave me. 3. The cab costed me $22 and Sandra said her manager wasn't there to ok a reimbursement. My insurance won't reimburse me either and I have no receipt since I paid cash in a rush to get out and in the office on time. 4.Also the car door near damage was not painted as promised but instead a clear coat was put on. When Sandra said it would also be painted to "match and blend perfectly" my assumption as a customer and nonprofessional auto **** was that yes it would be painted the color of the car. It was painted with a clear coat. I asked and the clear coat was explained but honestly I didn't listen since I already had an hour of getting a ride there, was almost late, not reimbursed and had already worked a 10 hour day. I signed all paperwork and took the keys without really looking at the work. 5. All I wanted was the $22 cab fare, an easy customer service 'fix it.' If I was Sandra I would have just paid it or deducted it from my bill. What is $22? Now I am a disgruntled customer who already wrote a comprehensive Yelp review and will make sure NO one I know goes to Fix It. 6. I am disappointed all around. Service and quality of work promised= sub par. 7. I'm sure the people who did the work did their best, it just wasn't what was explained to me. 8. Please call me at ****-****-xxxx if and only if you are ready to reimburse me the $22. 9. Paint my car the color of the car and not just a clear coat if you want to keep me and everyone I know a customer. 10. Honestly you probably won't even read this or give it a second thought. At this point I don't expect much from you all at 'Fixish Auto.'

Customer service was great kept me informed on the status on my car, made all the necessary transportation arrangements that I needed while my car was in the shop and completion date was on time, great body work/paint job.

Great Service - Especially on the rent a car return. Made it so easy