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Real Reviews From Verified Customers

Amy B.
Vehicle Make : Volkswagen
2 out of 5
5/1/2015
Initial contact was fantastic. It took six days to replace my window and I called for updates each day. This was frustrating and so was driving from Tacoma to Olympia for six days with a broken out window. Repair was great, timeliness of repair once you received glass was great. But it took way to long - brought in on Thursday morning at 8am 4/23 wasn't fixed until Wednesday 4/29 at 5pm. I appreciated initial and final contact but the days in between I was left wondering and I had to call each day (Fri/Mon/Tue) to ask for status. Seemed to be hung up on glass order which I understand, but frustrating none the less.
Mark B.
Vehicle Make : Fiat
4 out of 5
4/16/2015
Took the time to do a great job in my 40 year old Classic Fiat. Well done!
Cwo David.
Vehicle Make : Saturn
5 out of 5
4/16/2015
Great job and quick service thanks
Melanie R.
Vehicle Make : Acura
5 out of 5
4/15/2015
The car looks great. Thank you.
Mitchel W.
Vehicle Make : Ford
5 out of 5
4/11/2015
We have always trusted Capital
**** B.
Vehicle Make : Dodge
5 out of 5
4/11/2015
Very thorough and professional service. I'm glad they are a USAA repair facility.
Deloris R.
Vehicle Make : Hyundai
4 out of 5
4/10/2015
Very good repair
Verlene M.
Vehicle Make : Toyota
2 out of 5
4/10/2015
There is a scratch the whole length of the drivers side that was not there when the car was brought in.
Allesia R.
Vehicle Make : Toyota
3 out of 5
4/9/2015
The repairs are still not complete. There are 4 separate issues that still need addressed.
Victor K.
Vehicle Make : GMC
5 out of 5
4/9/2015
Awesome!!!!!!!
Volkswagen Of.
Vehicle Make : Subaru
5 out of 5
4/3/2015
Rick and his TEAM are AWESOME!!!!!
Heesoon J.
Vehicle Make : Acura
5 out of 5
4/2/2015
Anthony is great!!!! He really knows how to take care of customers. Even remembering my name from more than a month ago. My name is not easy to remember.
Mark M.
Vehicle Make : Toyota
4 out of 5
4/2/2015
As "NEW"... thanks so much CC. Greatly appreciate the work, the text and phone follow ups, and the friendly voices--always on hand to assist.
Michael L.
Vehicle Make : Hyundai
5 out of 5
4/2/2015
My entire experience was just great. TJ took the tune to explain the repairs that were necessary and when I picked up car, let me know exactly was was done. The other front end staff were very helpful and no one ever let you stand for long before asking if you had been helped. I hope I don't have to get repair work done OB my car again but if I do I would definitely use Capitol Collusion again.
Stan G.
Vehicle Make : Dodge
5 out of 5
3/26/2015
Best treatment my Ram has received sense I've owned it. I would be happy if they we're my Ram dealer. I would recommend them to everyone I know.
Diana B.
Vehicle Make : Cadillac
4 out of 5
3/25/2015
Jeff b. Was perfect. I have only one suggestion. Since my Appointment was 6 weeks out and have suffered a concussion, was unsure if c.c. Expected me ,even though I had an appointment. Perhaps acall a day ahead to confirm? Only one suggestion. Otherwise everything. Down to the waiting room was very nice. Thank you for your hard work. Sincerely, Diana B
Bryan S.
Vehicle Make : Nissan
4 out of 5
3/21/2015
Keep sending pics out for the cars that is really good no other repair place does that
Carrie D.
Vehicle Make : Dodge
5 out of 5
3/11/2015
Thanks for a job well done.
Luther L.
Vehicle Make : Subaru
4 out of 5
3/6/2015
The work was completed fast and done well. Thanks for the car wash and detailed tires. The front windshield has not looked as clear since I got the car Thanks
Rosemary E.
Vehicle Make : Subaru
5 out of 5
3/1/2015
Great commuication, great staff, my car looks perfect, and I loved getting my car cleaned inside and out..... also got the car back earlier than estimated

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