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Body Shop Review Summary

5 star 283 reviews 89%
4 star 1 reviews 0%
3 star 15 reviews 5%
2 star 7 reviews 2%
1 star 13 reviews 4%
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(All Vehicle Makes)
Perri G.
Vehicle Make : Hyundai
5 out of 5
2/1/2018
The staff is friendly and the work is excellent! I will highly recommend Kendrick’s to all my family and friends. My car looks new again!!
Jennifer M.
Vehicle Make : Mercedes
5 out of 5
2/1/2018
I was kept well informed regarding the status of the repairs.
Leger.christelle S.
Vehicle Make : Mercedes
3 out of 5
1/25/2018
All good except took way longer than previously told
Christopher K.
Vehicle Make : Toyota
1 out of 5
1/24/2018
The right front fog lamp is not working
Jonathan F.
Vehicle Make : Hyundai
3 out of 5
1/20/2018
Out side of the car was great inside of the car had shop dust every ware and the back seats were pushed forward and the top inside of the car had black marks all around the sun roof
Casey G.
Vehicle Make : Nissan
5 out of 5
1/20/2018
Great experience.
Tyisha W.
Vehicle Make : Nissan
3 out of 5
1/18/2018
This company has poor communication skills I was in an accident that was not my fault and ended up coming out of pocket due to their poor communication and lack of organization amongst staff and interaction with the insurance company. I went to pick my car when I was told and still had to wait over half an hour before I got it. I would recommend them.
Claire N.
Vehicle Make : Mercedes
5 out of 5
1/18/2018
Thank you for having a system in place to keep us informed of the progress of the work being done. We were fortunate enough to have Jenn **** as our contact person. She was extremely pleasant, polite, and caring and yet, sincere in all our interactions with her. I would highly recommend Kendrick's to any friend or family needing paint and auto body work. Thanks, again!
Erica B.
Vehicle Make : Dodge
5 out of 5
1/17/2018
Kendrick’s did an amazing job on my Dodge Challenger!
Luis S.
Vehicle Make : Toyota
1 out of 5
1/9/2018
I took my car in 12:05/17 with an estimated repair time of 16 days. My car was ready after several estimated completion dates, on 01/07/18. It took over a month which was inconvenient and a bit frustrating.
Ted S.
Vehicle Make : Ford
5 out of 5
12/23/2017
I was very surprised at which the speed of my repair was done. Ordering the parts in advance helped make for a great Christmas for me.
Korey W.
Vehicle Make : Mercedes
5 out of 5
12/22/2017
I would like to take this opportunity to thank Jennifer who helped me with this process. She was extremely efficient professional and friendly. The quality of work on my Mercedes exceeded my expectations. I am truly appreciative and happy with my experience with Kendrick paint and body. Happy holidays from my family to you all. Korey W
Tiphany W.
Vehicle Make : Lexus
5 out of 5
12/15/2017
Staff was very professional and kept me informed...
Michael A.
Vehicle Make : Ford
5 out of 5
12/15/2017
I was extremely satisfied with the service and with my customer service rep Jin
Byron T.
Vehicle Make : Kia
5 out of 5
12/13/2017
The overall services provided by Kendrick Paint and Body were greatly appreciated. I am extremely satisfied. I will highly recommend kendrick Paint and Body to anyone in the services that they provide.
Joann B.
Vehicle Make : Volkswagen
1 out of 5
12/7/2017
The bottom of the drivers door Rocker Panel was still damaged when I returned to pick up my car. Kendrick’s claims that was there before & it looks it was done @ another time. The pictures on my phone, the day of the accident prove it was part of it. Further more I askedto my adjuster about repair to the rocker panel on cars. She was aware of it!
Eddie B.
Vehicle Make : GMC
5 out of 5
12/5/2017
Jennifer and Bruce did a great job for me. Eddie
Katrina J.
Vehicle Make : Chevrolet
5 out of 5
11/30/2017
My USAA rep Jennifer was amazing. She answered all my questions and she did her best to accommodate my specific situation.
Monica B.
Vehicle Make : Hyundai
5 out of 5
11/18/2017
It was easier dealing with you than the insurance company. Your customer service was excellent and my experience was quick and easy in helping me transition to my rental car. Thanks
Linda C.
Vehicle Make : Dodge
1 out of 5
11/9/2017
Time it took to repair verses what I was told was a big disappointment as I was unable to prepare in advance for the additional days.

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