Stephanie D.
Vehicle Make : Mercedes
My vehicle looks great. I'm happy with the job you guys did and the turn around time was fast. Something you should ask your clients is what is the best way to contact them because in my opinion I received too many phone calls/voicemails, text messages, and even an email. Also this survey came too early in the morning. Again I'm pleased with the work and the service was great. I know where to go and send people for auto work.
Niesha L.
Vehicle Make : Hyundai
I want to thank each of you for taking your time and making Serenity (my Hyundai) look like new again. I want to thank you all for keeping me informed along the process that was amazing and very reassuring. The customer service rep was polite, professional and very helpful. Thank you all you made this experience a breeze even though it was a frightening situation.
Xin Z.
Vehicle Make : Honda
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April M.
Vehicle Make : Chrysler
Steve was wonderful from the moment he examined the car!
He truly cared about getting our car back to looking new and in as quick as time as possible.
The daily text updates are great.
He was always available when I called for a "live" update and also was sure to keep us up to date with calls as well. I couldn't have asked for a more personable and professional person to be assigned to our car/claim.
The car looks like it was never wrecked. Props to the entire team it took to get it looking great and back on the road.
Diana Lynn.
Vehicle Make : Dodge
The side view mirror that was replaced vibrates horribly to the point it makes me sick when driving. Mike with Geico is requesting that it be reordered. I'm sure I will be completely satisfied when the new mirror arrives and is replaced again.
Ronald D.
Vehicle Make : Dodge
Everyone at Abra has been great through our repair experience! Thanks everyone!!
Tracie R.
Vehicle Make : Toyota
Awesome! God bless
William E.
Vehicle Make : Jeep
Great service through the entire process and my vehicle looks brand new!
Phillita B.
Vehicle Make : Chrysler
I really love the text report.
But I hate that no one let me know that you don't take cash.
Also after I called, no one returned my call.
Also I got1 day early and I called Geico and they just happened to have an opening.
The adjustments was strange but you all handled the situation wonderfully.
Meisha W.
Vehicle Make : Chevrolet
They did a wonderful job and the geico guys were so mandrake, patient, kind and understanding...and very thorough...which made the process even better.... help to decrease the anxiety
Debra M.
Vehicle Make : Toyota
GREAT job and service. In and out quickly. As convenient as a car accident and follow-up can be. Both ABRA and Geigo #**** in customer satisfaction.
Tommy V.
Vehicle Make : Honda
James was very nice and helpful.
Jordan F.
Vehicle Make : Toyota
Excellent work. Car looks great
Dana C.
Vehicle Make : Mazda
Steve was very friendly and made sure I was completely satisfied with the repair work done.
Elizabeth S.
Vehicle Make : Mazda
The repair was done the same day! I was very impressed. Not only that, they vacuumed out my interior. Customer service at Abra couldn't be better.
Hannah L.
Vehicle Make : Toyota
Great service and beautiful work!
Denise Ann.
Vehicle Make : Infiniti
Great service!!!!
Reba A.
Vehicle Make : Toyota
Good job u made all very easy,looks great will recommend thanks
Alexanria C.
Vehicle Make : Kia
Great customer service and were very quick. Nicest staff I've worked with and very pleased with everything
Kathryn S.
Vehicle Make : Nissan
Great job! The car was spotless inside and out when I picked it up. Loved the text updates! The Geico rep and the ABRA rep worked well together to make check-in quick and courteous. Only suggestions: no one was at front desk either time I went in, so I had to search for someone to help me. Also, was never given an actual quotes date my car would be ready. That would be helpful in the future. Thanks for a great experience!
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