Paul B.
Vehicle Make : Chrysler
The whole experience was top notch, not to mention the "ARTISTS" who restored our Sebring !!! $$ Raises for everyone Mr. White & Mr. Abra !!! Job well done, THANK YOU
Michelle G.
Vehicle Make : Jeep
Car looked great. Everyone was friendly.
I was kept updated about everything.
Shirley S.
Vehicle Make : Chrysler
Our van was returned to us in perfect condition. Your repair job made it look absolutely new and pristine again. We will be sure to share our experience with our friends. Now if only I can remember your new name. Sincerely, Shirley S
Brittany M.
Vehicle Make : Infiniti
Very helpful, prompt, good work, kept me updated!
Nancy K.
Vehicle Make : Dodge
Very helpful to answer questions
Nicole H.
Vehicle Make : Saturn
My car is still not done after they had it for a week due to lack of parts. There's paint chipped of my car in places that were never there before and they ruined the tint on my rear window. I took it up there showing them my back window and they said they didn't do anything to it. I explained I didn't bring in there that way and they still stood by that comment. I didnt realize I needed to take pictures of the inside and outside of my vechile to have proof of something they messed up on. The rep was going to talk to the store manager about it, and I told him yes have him call me. Never heard back. I am very unhappy and I feel like they don't care. I'm ready to call the district manager Terry. I wish I never brought my car there. Horrible customer service!!!!
They always do an outstanding job. Great work. Clean car.
Thank you
A
Aa Jerry.
Vehicle Make : Chevrolet
I appreciate that fact that my repair was completed a week ahead of schedule. Dennis kept me appraised on my repair for the most part. I really appreciate the attention to detail and for walking my son through the repair check out
Jerome D.
Vehicle Make : Ford
Associates were very thorough in their job very polite courteous very professional
James B.
Vehicle Make : Chevrolet
I feel that the process tied my vehicle up unnecessarily for too long. This creates an unexpected cost and inconvenience on my behalf. I feel the repair process needs to be streamlined and the time the vehicle is **** a high priority.
Janet B.
Vehicle Make : Chevrolet
My only concern was they had my car one full week and they couldn't get my roof piece in in all that time and I will have to take my car back for it.
Don W.
Vehicle Make : Mazda
The people are sooo friendly & helpful. The text updates are a nice touch! My car looks good as new! Another 10+ experience.
Brona S.
Vehicle Make : Kia
Communication was horrible. We were told the repairs would take **** week. The repairs actually took 3 weeks. I would have been completely fine with that if someone would have just talked to me. I received text updates the 1st week & then they stopped. No one would call me. I would call every few days to try & get an update. Everytime I would call my car was being buffed & cleaned up. Is this your automatic response when someone calls? I understand you are busy, but someone just talk to me! That's all I wanted was communication. I didn't even get a response to my texts.
Ishmael C.
Vehicle Make : Dodge
I really appreciate the level of service I received very professional from the first phone call to the last hand shake thank you!!!!!!
Heath W.
Vehicle Make : Lexus
Rental was not ready as promised on appointment drop off. Had to wait 30-40 minutes. Then I had a text saying my car was ready; two and a half hours later I show up and they say the car hasn't been cleaned or inspected. Then after I left the facility, I contacted them saying the automatic windshield wiper didn't work effectively. They promised to call back after the holiday weekend to set-up an appointment to have it looked at. Still haven't been contacted.
Anne G.
Vehicle Make : Ford
Text were confusing. Informed via text car was ready. And it wasn't.
Megharaja M.
Vehicle Make : Honda
I was not updated on status until I called. Every day I had to call to know what the status was. It toll about 2+ weeks to get dents fixed. The trunk was not cleaned as j could see shattered glass pieces. I called and I was told that those pieces could be stuck ones which could be hard to believe.
Please feel free to call me for any questions.
Elana W.
Vehicle Make : Acura
All staff were friendly and professional. Service on my car was performed timely and with skill. My vehicle and I received the ultimate in care.
Cheryl B.
Vehicle Make : Ford
Great repair work and great customer service. Completely satisfied.
Doug J.
Vehicle Make : Chevrolet
Great job and unbelievably fast. The staff is very friendly as well.
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