Abra Auto Body Repair of America - O'Fallon MO

Excellent service, excellent repairs and excellent communication.

Repair work for my Honda Odyssey rear bumper was really good. It is completed as promised in 3 days.

They did a great job! Extremely kind office staff too!

Service and quality both excellent.

The job was done on-time and the quality of the repairs exceeded my expectations.

The repairs were fast and customer service was topnotch! Thanks Jackie and crew!

Awesome experience. Great service.

Everyone were very nice and showed they was concerned about satisfying me as well????????Thank u very much!

The entire procedure was messed up from the beginning. First I was told that you could start my car on a Thurs morning and it would take 2 to 3 days. No mention was made that parts had to be ordered. I neglected to sign off that you could repair my car but as soon as I was reminded of this I scanned the necessary forms, signed and emailed back to you. You called and said you had rec'd the necessary form to begin work. On Fri morning I rec'd an email telling me my car was being repaired. Since I was told 2 to 3 days I called Monday afternoon to see where you were with it. It was only then that I was told that parts had to be ordered and that you had not started work on the car yet. I asked for an approx timeline and in NO uncertain terms and quite rudely I was told that I would be called when they came in. Again I asked for an estimated time line. The response was and I quote, "I said you would be called when the parts come in" unquote! I had asked a simple question and got a unacceptable answer. In the end I was never called when the parts came in. I rec'd a call telling me that my car was ready to be picked up. Don't misunderstand me...I was happy that it was completed but since I was leaving town I had to make arrangements for someone else to pick up the car for me. If I had been called and told when the car would be completed I would have been saved time getting someone else to do it for me. The floor board papers were left in the car. Not a big deal I agree but it clearly said my car would be returned to me after being cleaned inside and out. Candy papers were also in the console. NO I would not recommend White Auto Body to my friends. I would suggest that you not send out emails saying to rest easy and smile because your car is being taken care of when you are waiting for parts. When I questioned this and I was told that those emails are automated every morning. Very misleading don't you think!

Amazing service !!!!

Great service. I appreciate the text updates

Thank you

I will never again use this shady company. Last time i got my vehicle back that the side window was replaced they "forgot" to tint the window. Not sure how you don't notice that when it's the first thing i see as i pull up. This time i get it back with damage to the rocker panel. I will go on every ratings page to let every one else know not to trust this shop with ANYTHING.

I appreciated the update of my cars status. Thier work is exceptional and I could not be happier. I also can say that the people in the office answered all my crazy questions and concern they were great. I will in the future recommend White Auto any time and to everyone

Keep up the good work.

Kept informed of cars progress..excelent from start to finish

The staff was professional courteous and made the process smooth

You guys gave me excellent service in timely manner gave me updates. You handled my car as I would have.

Looked as good as new

You guys did an excellent job. From the updates of service about my car,to the amount of time for me to get my car back. Kero up the good work.