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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 582 reviews 80%
4 star 84 reviews 12%
3 star 19 reviews 3%
2 star 12 reviews 2%
1 star 29 reviews 4%
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(All Vehicle Makes)
Ha Soon.
Vehicle Make : Lexus
5 out of 5
4/29/2018
Great service, fast enough to finishe job and game me status of rapair every time
Kristen E.
Vehicle Make : Toyota
5 out of 5
4/28/2018
The people at Fix Auto were lovely! Grateful for all the calls to update me on the progress of my car.
Edwin P.
Vehicle Make : Honda
4 out of 5
4/28/2018
I thank you all for making my car look like the accident never happened.
Erin K.
Vehicle Make : Acura
5 out of 5
4/21/2018
Very user friendly and professional from beginning to end.
Harry A.
Vehicle Make : Mazda
5 out of 5
4/21/2018
Great job. Thank you! All repairs as though there was never even any damage. Thanks for finishing up with a super cleaning inside and out
Trey C.
Vehicle Make : Chevrolet
4 out of 5
4/18/2018
Robert Reid is always a huge help when it comes to fixing one of my vehicles. Weather it’s through insurance or out of pocket he’s always giving us the best quote he can. Fix auto Poway is an outstanding establishment not only in the maintenance department but also with the hospitality that they greet you with. I will always choose fix auto Poway when it comes to my collision repair needs.
Arunthavaselvi S.
Vehicle Make : Porsche
5 out of 5
4/17/2018
Thank you, Robert and team.
German A.
Vehicle Make : BMW
5 out of 5
4/14/2018
Great job guys!
Paul R.
Vehicle Make : Volkswagen
5 out of 5
4/14/2018
Ryan was very helpful from beginning to end. The entire process was quick and efficient during a stressful time. Thank you very much. Sincerely, Paul
Dominic P.
Vehicle Make : Cadillac
5 out of 5
4/14/2018
Always a great experience! Very happy...Thank you
Cheryl C.
Vehicle Make : GMC
5 out of 5
4/13/2018
Customer service by Ryan and Kim was outstanding! Definitely a 10! The repair work makes the area of damage appear as brand new...so...thank you to all involved!! I will let USAA know of Fix Auto's high quality work. Joe & Cheryl Gerry
Zachary S.
Vehicle Make : Dodge
3 out of 5
4/13/2018
It would have been nice to have the entire process broken down and better communication with my insurance. My insurance and the other insurance involved was to pay for everything but there was a lack of communication with my insurance so I had to pay out of pocket.
Carolyn C.
Vehicle Make : Toyota
5 out of 5
4/13/2018
Awesome customer service!
Tahidur R.
Vehicle Make : Lexus
5 out of 5
4/8/2018
It was pretty haste free and Kim was very courteous.
Virginia L.
Vehicle Make : Pontiac
5 out of 5
4/8/2018
My car came out fantastic! Thank you.
Robert H.
Vehicle Make : Hyundai
3 out of 5
4/7/2018
I almost said no because I had asked for a little extra paint to use on the bottom of the front bumper where it frequently rubs the curb. Elisabeth told me there wasn’t enough paint left over. I said it was not related to the accident and that I would pay extra above the deductible. Seems to me that some accommodation could have been made. The repair work was superlative however!
James L.
Vehicle Make : Honda
5 out of 5
4/7/2018
Very good service, the quality of work was excellent.
Matthew A.
Vehicle Make : Hyundai
5 out of 5
4/7/2018
Extremly welcoming gang. I've been a return customer and am always happy to see the work you guy have done on my car. Everytime it comes out looking new again and perfectly clean. Keep up the amazing work!
Richard H.
Vehicle Make : Toyota
5 out of 5
4/6/2018
Great experience from start to finish. Thanks especially to Elizabeth Ramos who was a great resource throughout the process. Well done all.
Michel M.
Vehicle Make : Hyundai
5 out of 5
4/6/2018
Excellent customer service, clear and precise communication throughout entire process, on time repair and job very well done at a very competitive price.

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