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Body Shop

Real Reviews From Verified Customers

Celene H.
Vehicle Make : Volkswagen
5 out of 5
3/26/2016
The Service King team was very friendly. They made the whole process of getting my car fixed very smooth.
Hyeyong D.
Vehicle Make : Toyota
5 out of 5
3/24/2016
Service was speedy and professional.
Jason R.
Vehicle Make : Toyota
5 out of 5
3/20/2016
I appreciated the frequent updates. Melody kept me informed along the way. My car looks as good as new!
Beverly L.
Vehicle Make : Subaru
1 out of 5
3/12/2016
The vehicle should be inspected to ensure all items on the list have been addressed/repaired properly BEFORE contacting the customer to pick up their vehicle (twice... and work still is incomplete.) Some items were small, but others were large. This makes me worry about what I can't see or may miss.
Tamesha M.
Vehicle Make : Chevrolet
5 out of 5
3/6/2016
It was a seamless process and I am happy with my repairs.
Maria B.
Vehicle Make : Mazda
5 out of 5
3/4/2016
Loved the consistant updates. When inquiring about my car response time was quick and friendly. Melody Pierce was great.
Kilty B.
Vehicle Make : Lexus
5 out of 5
3/2/2016
Joe was great! Very professional!
Sonja O.
Vehicle Make : Infiniti
5 out of 5
2/28/2016
John Dendy was wonderful. He made the process easier than expected. The repairs look great. I would recommend Service King with no hesitation.
Brad H.
Vehicle Make : Dodge
4 out of 5
2/25/2016
Can't tell where the repair was made. They also completed it in far less time than expected.
Melissa U.
Vehicle Make : Cadillac
5 out of 5
2/23/2016
John Dendy was terrific-- very professional and easy to work with! I appreciate all of his communication both with the insurance company and myself. I'd definitely recommend Service King and tell them to ask for John
Stephanie F.
Vehicle Make : Ford
4 out of 5
2/22/2016
One suggestion, provide more notice that the vehicle will be ready prior to 2 hours before the shop closes on a Friday. Customer service communication that could be improved.
Hester C.
Vehicle Make : Mazda
5 out of 5
2/20/2016
All of the representatives and service personnel were helpful, efficient and assisted me in every way. The repairs exceeded my expectations. The experience was excellent. Give everyone a raise????.
Jeffrey O.
Vehicle Make : Hyundai
4 out of 5
2/19/2016
The best part of this entire experience is the constant communications and not just the automated from their system, but the representative I had working with me. Melody Pierce is just on top of it, all of it, you name it she has a answer for you and fast! Great work!
Nadia H.
Vehicle Make : Nissan
2 out of 5
2/16/2016
Car was not repaired professionally.It is not acceptable and must be fixed properly. I am extremely disappointed that your team would consider this a good or complete job.Please feel free to contact me for details.
Soksaryna C.
Vehicle Make : Toyota
5 out of 5
2/13/2016
Service king at Rowlett, TX is a good service place to get repair. From the beginning to end, everyone was so helpful and kind. Melody Pierce, is very good person. She email me almost everyday to tell me updates of the process about the car. My car came out great.
Johnese H.
Vehicle Make : Lincoln
5 out of 5
2/12/2016
Melody Pierce was very professional, courteous and responsive to my initial inquiries. She explained the process and gave a very close estimate of the time it would take to repair the car. Elizabeth, Melody's assistant, is polite and attentive to her tasks.
Elizabeth K.
Vehicle Make : Buick
5 out of 5
2/10/2016
Good job
Kasey M.
Vehicle Make : Ford
5 out of 5
2/7/2016
They kept me informed along the way of the process of my Car. They were very friendly and helpful. They took very good care of my car. Fixed my car up sooner than I thought.
Jennifer J.
Vehicle Make : Mazda
5 out of 5
2/7/2016
Excellent service. I was kept informed the whole time. Work was done promptly and it looks great. Employees were friendly and well informed so they were able to answer all of my quesrions.
Ruth M.
Vehicle Make : Dodge
5 out of 5
2/6/2016
John was great and the work makes my car look like a brand new car.

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