Service King Wylie

Great service and fast. Friendly and professional staff. Thank you

Car was clean and looks great!

Everyone was pleasant, concerned with getting my needs taken care of, and the work was done quickly and perfectly in a timely manner. Totally pleased with Ken and the staff at Service King.

Appreciated the updates and quick service.

Great job and ahead of schedule . . . Can't beat that!

Excellent

Kathie was the best Sevice Advisor ever!!!

John ****was top notch, great advisor. I loved service king daily texts. Thx for everything.

Dealing with things like car accidents can be a real pain and having someone like Ken (and Charles before him) with his positive attitude, immediate response to my questions, up front and honest updates about the progress about my car, etc really helped me through this. He was also very helpful with my Enterprise rental car when we needed to get the rental time extended. Thank you for everything. I will definitely recommend people to your shop!! Chrystina W

Great job, quick and very courteous!!

Excellent service. Mr. Kite was outstanding. Made it a pleasant experience.

Really loved being updated along the way via text and the personal call as well. Everyone was such professionals. Thanks for making my car look brand new again!

Car looks great! Kept informed of status of repairs.

Everyone I talked to were very polite. Jon informed me about the work, the text messages too keeping me up to date as to how everything was going. Thank you Service King.

Kathy was fantastic!

The whole experience was great! From my initial contact with the rep assigned to me until the end when I came to pick up my car. It looks perfect! Just as it did before the accident. Was very pleased that I was able to pick my car up when promised. Thank you Service King for doing such a fabulous job on my car!!

I have used service king a couple of times in the past and the work has always been outstanding.

Awesome experience#

Since the massive hail storm hit my community last April I have used this local Service King on 4 instances. In every case, the staff has gone out of their way to accommodate me and return my vehicles with the highest quality of repairs. The only complaint I am left with is the way corporate handles scheduling. I drove a hail damaged truck for 4 months waiting for repair when I know for a fact that perceived WIP outweighed the actual availability of labor hours. A high percentage of the vehicles on that lot were pretty obvious totals, for which Service King couldn't profit from. I'm old enough to remember when I would take my vehicle to a local business of my choosing due to my trust in their quality, be that mechanical or body work, and deal directly with the person who would perform that work. I abhor having to call an 800 number as an intermediary who in my opinion isn't as close to real time operations but instead looking from afar at numbers which don't serve loyal customers like myself. Maybe Service King Inc. could find a better balance between the insurance companies and the people who pay the premiums which give them the power to mold your business model.

V»ry good