Carla B.
Vehicle Make : Mazda
Thank you for doing great work and for providing a SUPERIOR level of customer service. We appreciate that you made a difficult situation smooth and seamless for our daughter who attends school and works full time.
Keep up the great work!!
Heather Y.
Vehicle Make : Honda
Glad to have my car back!
Kenny G.
Vehicle Make : Hyundai
Excellebt
Faith M.
Vehicle Make : Subaru
There was a delay in the tow truck arriving to pick up my car, from one day to the next, which then caused a delay in the estimation of the damages. However, the repairs were completed sooner than expected.
Paul A.
Vehicle Make : Hyundai
They fixed my car perfectly. I'm real happy with there work
Sandra G.
Vehicle Make : Hyundai
Communication
Cecil G.
Vehicle Make : Jeep
Very satisfied with service and kept me well informed at all times.
Stanley O.
Vehicle Make : Acura
Jeremy Ellis was very good about keeping me updated as to when the repair work would get done. It turned out that the car was ready one day earlier than expected. I was also given a loaner car which was very helpful. Thank you!
Connie Olson
Dusty H.
Vehicle Make : Nissan
Every business in Boise could learn a lot from First Choice. I was really nervous going into the process and it went incredible. Robert’s customer service skills should have a folk song written about them. He was on top of it the whole time and constantly updating me on timelines, estimates and next steps. He answered every question and was just the best to deal with. We got the car back today and it looks brand new. Whoever did the paint on my car needs a raise. I have no idea why you would use anyone but First Choice. Thank you so much for the incredible work. It’s greatly appreciated.
Marjie M.
Vehicle Make : Hummer
I found another issue while stoppingto put gas in on the way home. I think the left side took a harder jolt then I thought it did. The chrome gas cap cover almost came off when I opened it. I think the seal around it became in attached.
Debbie G.
Vehicle Make : Subaru
Good job thank you
Julia F.
Vehicle Make : Nissan
Thank you for going extra mile. Really appreciated it
Khristie B.
Vehicle Make : Kia
The staff was professional and friendly. My rental car was handled quickly and
Robert made sure I was pleased with the repair before I left. I would highly recommend your company in the future.
Ryan W.
Vehicle Make : Toyota
Joel was extremely personable, and a pleasure to work with. The work that was done was outstanding, and seamless. Customer service was impeccable, and the process from drop-off to pick-up (including rental car) was quick and easy.
Olivia M.
Vehicle Make : Subaru
Everyone was easy to work with and kept me informed of all the details and when the car would be ready
Jennifer L.
Vehicle Make : Jeep
Looks as new as when I first got it few years back. Super clean, don't want to put any more dogs in it. Thanks for such a timely delivery on it too. Got finished earlier than anticipated.
Kristi G.
Vehicle Make : Ford
Joel was the best at customer service that I have had in a long time!! Thank you!
David D.
Vehicle Make : Infiniti
Great communication from both Jeremys. Work looks excellent. A bit of miscommunication on final hand-off. Overall a good experience. Professional and friendly from the receptionist thru shop guy. Thank you, Dave D.
Roger B.
Vehicle Make : Chevrolet
Upon leaving at 5:00pm I found that my satellite radio and Bluetooth connection were not working. Return trip, loss of use of vehicle, etc. Frustrating.
David G.
Vehicle Make : Lexus
Initial Contact upon arrival was meeting Robert whom kindly greeted
Us with a smile while immediately beginning a professional appraisal.
Throughly explaining how the process works with Insurance as well
As expected repairs and realistic time line.
Would recommend First Choice Collision to friends while its never fun
To have damage done to your vehicle, Always nice to know should you
Require Body Shop work, it’s comforting to be treated fairly and quickly.
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