Greg H.
Vehicle Make : Nissan
Wow! I am so impressed with my experience at Abra. It was a "10" from start to finish. From the initial drop off (where management helped me out immensely by taking the car even though they were already very busy) to the ongoing communication to final pick-up, everything was done in a professional manner. Plus my car looks even better than before the accident!
Thank you for a job well done. I will recommend you to anyone I know in need of your services.
Cindy G.
Vehicle Make : Toyota
They appreciate the daily updates through calls or text messages
Michael H.
Vehicle Make : Volkswagen
I received updates every day about the status of the repair, and the results look great.
Greg D.
Vehicle Make : Toyota
Very nice to be able to leave it in their hands and have them work with the insurance. We got constant updates about it's progress and it was a quick turnaround. Love the ease of this whole process- thanks ABRA!
Mary E.
Vehicle Make : Mitsubishi
The only thing I was not satisfied with was the many texts, especially the one this morning (Sundau) at 8:00am that woke me up. The texts never gave me any useful information. Much unappreciated!!!!!
Patricia S.
Vehicle Make : Toyota
My car looks good and the people who work at Abra are very nice.
Marc C.
Vehicle Make : Nissan
They have updated me everyday and called on the day they said they will! Highly recommended. Mr. Syed of Schaumburg Branch is very welcoming and very good on what he is doing!
Ronn C.
Vehicle Make : Dodge
outstanding job very detail work was professional outstanding office personnel keep me informed every day very friendly the manager knew what she was talking about then she had the vehicle detailed feel like I have a new vehicle
Syed M.
Vehicle Make : Honda
Job was very well done the paint match is perfect, well greeted on arrival. Staff and technician equally good.
Margarita S.
Vehicle Make : Honda
Thank you so much for being so helpful and doing a wonderful job on my truck. Especially to Stephanie. She set everything up for me and made everything easy.
Eric G.
Vehicle Make : Toyota
It was a great experience to have Abra taking care of my car. I love the fact that they kept me uptodate of what was happening to my car from the beginning until it was done. Syed Mahmood was great communicating with me and updating me with was happening with the vehicle. Very attentive. I hope I am not involved in a car accident in the future but if it happens for sure I will use ABRA again without hesitant.
Alexander V.
Vehicle Make : Chevrolet
I was very un satisfied this time not with Lisa or Stephanie but with the estimator sayed he does not follow through on things I found myself calling him numerous times to find out information regarding my vehicle in comparison to my first visit with abra I would go back but would not want to have sayed assist me I would rather have Sean he was very amazing explaining everything each step of the way as well as selling me and giving me updates whereas this time I don't feel I got that which added so much worry and stress in my end however I am very appreciative of the Lisa and Stephanie they did an amazing job as always
Ronnie M.
Vehicle Make : Chevrolet
Good communications on the status and forecast schedule for completion
Bonnie F.
Vehicle Make : Lexus
Stephanie, Lisa, Shawn and everyone at Abra in Schaumburg have taken customer service to another level. They went out of their way to provide little extras that were not expected but very welcome.
Billy A.
Vehicle Make : Jeep
They did a terrific job and I will be using them forever.
Jessica B.
Vehicle Make : Chrysler
Amazing customer service from start to end. Between phone call updates and text message updates we were aware of the status of our car all along the way. They went above and beyond servicing the car quickly knowing that we want to try and save money on a rental. Great company and great employees. Would highly recommend this company
Sandy W.
Vehicle Make : Acura
Great job! Sean and Lisa terrific customer sercice!
Gary L.
Vehicle Make : Honda
Good job.
Eric G.
Vehicle Make : Nissan
Thank you for your great work!
Laurie F.
Vehicle Make : Cadillac
Prompt and friendly service! Unable to tell my car was damaged.
Completely satisfied with my experience.
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