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Body Shop

Real Reviews From Verified Customers

Mike M.
Vehicle Make : Jeep
3 out of 5
3/28/2015
TBS was recommend by Frisco Jeep to me. I came in to have a new hood put on my jeep because it had slight hail damage. The hood looked great under your lights in the shop, but when I got home in the sunlight, I noticed a dent in the hood. I spoke with Brian last night and he wants me to come in and have his hail/dent guy look at it. I will not my be fully satisfied until this issue is corrected. I expect you work to be perfect. Mike M
Susan S.
Vehicle Make : Toyota
3 out of 5
3/26/2015
everything was fabulous! the rear bumper still needs to be what a bird in the marks down the back door on the right side of the car which you all didn't know about everything else was wonderful thank you so much
Tina W.
Vehicle Make : Dodge
5 out of 5
3/23/2015
The Body Shop II is awesome. You guys did a awesome job with my car. I totally liked how you kept me informed on the status of my car through text messages, that was super nice. Also like how you provided a day of completion and you were right. I will be recommending your services to family and friends. Thanks guys for everything!!!
Adriana P.
Vehicle Make : Nissan
5 out of 5
3/21/2015
Brian at the Prosper, Tx location was incredibly helpful and my car was like brand new when I got it back. Excellent customer service. He constantly updated me and although no one ever wants a car accident, he definitely made the process smooth and easy! There needs to be more people like him! THANK YOU BRIAN!!!!
Minal S.
Vehicle Make : Toyota
2 out of 5
3/19/2015
The right headlight had a chip and was not replaced after taking a whole week for the repair instead of the 3 days i was promised. Followup calls/voicemails to Michael's cellphone were not answered and not returned. Issue was reported when car was picked up on 3/16 and no responses were received until 3/20. I haf to call the front desk to have the phone transferred to him in order to speak with him and said the miss for the headlight was no big deal. I was expecting better customer service than what I received.
Patti E.
Vehicle Make : Scion
4 out of 5
3/14/2015
Communication was great once we got the necessary information received by all parties.
Thai D.
Vehicle Make : Toyota
4 out of 5
3/7/2015
Yes
Lavonia N.
Vehicle Make : Toyota
5 out of 5
2/13/2015
AWESOME!!!! Thank you so much for repairing my car. She looks amazing! God Bless!!!! LaVonia O. Nelson
Wayne B.
Vehicle Make : Ford
5 out of 5
2/10/2015
Thank you so much!
Serge T.
Vehicle Make : Land Rover
5 out of 5
2/7/2015
Excellent service and great work. Have already recommended to other family members!
Teresa M.
Vehicle Make : Toyota
5 out of 5
1/31/2015
The actual work and the service were excellent! Everyone we dealt with at The Body Shop II was professional and friendly. We have gone to McKinney store in the past, and specifically wanted to work with Bryan Garrison again. As it turns out, the Prosper store is closer to us in Frisco. We will absolutely recommend The Body Shop to others (and already have), as well as give it a glowing review in Angie's List (we have been members for years). Thank you for your wonderful service and outstanding work! Chuck & Teri Mancuso
James P.
Vehicle Make : Toyota
5 out of 5
1/29/2015
Will recommend very highly
Colton D.
Vehicle Make : Chrysler
5 out of 5
1/19/2015
This was the first time I have ever handled an automobile accident by myself. So I had no idea where to send my car because I am new to Texas. I couldn't be happier my car was sent to The Body Shop in Prosper, TX. Brian was very professional and there at all times to answer any questions or concerns I had during the process. After they received my car I was quoted to have my car back in two weeks, and they held true to their promise! I am completely satisfied with my experience and would most certainly recommend this body shop to anyone!
Beth L.
Vehicle Make : Toyota
5 out of 5
1/18/2015
I liked the way I was called to update me on the status of my car instead of me wondering what was going on and I was given a new bumper. Also, the car was very clean when I picked it up. I was extrememly satisfied and I would use you again although I hope that I do not need to.
Stephen W.
Vehicle Make : Volkswagen
5 out of 5
1/10/2015
great service and staff, at this point the workmanship is great.
Richard A.
Vehicle Make : Jeep
5 out of 5
12/19/2014
Brian and Becky were great! The service was professional, expedient, reasonable and the work was done very well! We were extremely impressed with the team there and were very pleased with our experience ...and we will definitely refer them to others!
Brenda S.
Vehicle Make : Jeep
5 out of 5
12/13/2014
All of you are awesome at the Prosper location. I would totally recommend you to anyone. My jeep looks brand new again and I am proud of it. Thanks to all of you and Merry Christmas.
Linda S.
Vehicle Make : Toyota
5 out of 5
12/9/2014
Thank you so much!! You exceeded our expectations and we are very grateful for your excellent service.
Dylan A.
Vehicle Make : Dodge
5 out of 5
12/5/2014
Awesome

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