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Body Shop

Real Reviews From Verified Customers

Daniel H.
Vehicle Make : Toyota
5 out of 5
1/10/2016
Everyone was helpful, cheerful, and competent! Thank you
John O.
Vehicle Make : Ford
5 out of 5
1/6/2016
Thank you for your excellent quality of work and repairs. Also thank you for the text updates along the way.
Edward V.
Vehicle Make : Toyota
1 out of 5
12/29/2015
Timeliness, follow up, and commitment to deadlines were substandard. Contact me at ****-****-xxxx or esvottero@yahoo for more specifics. Sincerely, Edward Vottero
Michael P.
Vehicle Make : Toyota
5 out of 5
12/21/2015
email and phone were most helpful thank you Great work
Jeffrey R.
Vehicle Make : Toyota
5 out of 5
12/16/2015
Appreciate the regular updates on progress!
James L.
Vehicle Make : Pontiac
5 out of 5
12/15/2015
I was very impressed with how my car was returned to me, great company and great work. 5/5
Robert C.
Vehicle Make : Toyota
4 out of 5
12/15/2015
I found value in the day to day updates whether they were text, email, or a phone call. During the drop off phase of the process It would have been more helpful to automatically have the staff send an electronic report as well as pictures to the customer vice sending them directly to the insurance. This will make sure the shop doesn't miss anything for vehicles with more involved damage and would eliminate any surprises when the customer picks up their vehicle.
Randall S.
Vehicle Make : Nissan
5 out of 5
12/11/2015
My vehicle looks brand new after being keyed! Thank you also for getting it done in a short time - less than estimated! Thanks also for cleaning it so well - inside and out. I'm not glad this vandalism happened to us, but glad we chose Chantilly Auto Body for the repairs.
Anna Katrina.
Vehicle Make : Honda
4 out of 5
12/7/2015
Thanks for your daily status report and delivering my car earlier than expected. That is good customer service - setting expectations upfront, and then delivering on time or even faster without skimping on quality. Thanks.
Michael G.
Vehicle Make : Toyota
5 out of 5
12/6/2015
Great to have daily updates about progress of the repair.
Jessica W.
Vehicle Make : Ford
5 out of 5
12/3/2015
Kenny was awesome! He listened to my concerns and made sure that my car was completed perfectly. My car was returned to me in perfect condition!
Timothy P.
Vehicle Make : Volkswagen
1 out of 5
12/2/2015
Completely satisfied with the repair, however the inside of the car smells horrendous. I can't place it, but it smells like utter death inside. Can you ID what that is from?
Altha M.
Vehicle Make : Ford
4 out of 5
11/28/2015
I still can't believe I didn't recognize my car as it was being driven to the pickup area. The repair was flawless & It looks spectacular!!!! I will recommend Chantilly Auto Body to all my friends & family. Thanks again!!!!
John M.
Vehicle Make : Toyota
1 out of 5
11/28/2015
Poor estimating for second time in a row. Initial estimate 700 ish. Final bill 2600ish.
Christopher C.
Vehicle Make : GMC
5 out of 5
11/19/2015
Carol was wonderful at keeping me informed of progress- car looks great- have used them before and will always trust Chantilly Auto Body to do our work. Wally was very helpful in Mechanical shop as well. Thanks ! Oh, and best part was they were finished 5 days earlier than promised:)
Carolyn P.
Vehicle Make : Toyota
4 out of 5
11/18/2015
Totally professional and when I was not satisfied with one item, it was fixed immediately to my satisfaction
James R.
Vehicle Make : Toyota
5 out of 5
11/16/2015
Extremely satisfied with the service, and the people at the facility. Keep up the good work. "Jim Rosolanka"
Margaret L.
Vehicle Make : Nissan
5 out of 5
11/12/2015
Great work and friendly staff!
James M.
Vehicle Make : GMC
5 out of 5
10/31/2015
Really appreciated the daily update on the progress of the repairs. Great perk.
Hetal M.
Vehicle Make : BMW
1 out of 5
10/25/2015
There is a problem with the right from daytime running lamp whch was included in the repairs. Also there was no washer fluid filled in the tank which was also included in the repairs.

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