Chantilly Auto Body, Inc.

Outstanding quality of repair, timely as well as outstanding professional personnel. Would highly recommend to anyone. Ted Cryblskey COL US Army Retired

Friendly staff Helpful with keeping me updated on the car"s progress

Good service

Honestly I am quite dissatisfied. Both the person that checked my in and out were arrogant and coped attitudes when I tried to ask questions about the service. when I checked in having such a cursory review of the vehicle does not install confidence of what you found and plan to fix. I just have to "trust" that you will do the right thing. But you were certified by my insurance company and 3 friends recommended. The many update calls were nice but you failed to mention "details". No biggie, I should have called you back. So whenI go to pick up my car, I was expecting to get a nice detailed review of what was done. The first thing I see is a request for payment authorization which is different then the original quite with no explanation on it. When I ask what it is for she says "so we can get paid". I explain nicely I would like to know what the charges are for she also cops an attitude and hands me the paper of itemized parts. I am no expert to what parts equate to and frankly it never did explain the difference in price. I gathered after a few question that met with barely answered yes no type responses that the SI fields were not on the original quotes. But I never did really get an explanation for what in laymans tersm was fixed. Then when I get my vehicle. I now have about 5 new "dings" (I think it's every qtr panel and door but ****!), a black mark (from a bumber perhaps), and a new dent from when I brought it in (about the size of a nickel?). A new DENT! Give me a friggen break. There are more spots on my car then when I brought it in. I should have known right up front when you wouldn't do a comprehensive exam of the car. And I should have called back on each update. And you should take clear pictures of the car when it comes in and make sure it leaves in BETTER condition. Rediculous! You obviously can't trust your repair men.

Thank you to Carol and Kenny for getting it done on time.

I don't always wreck my car....but when I do, I always choose Chantilly Autobody!

Well done in all aspects. This was my second job done by CAB and I would highly recommend them to anyone who wanted quality work done in a timely fashion.

This the second time I have used your services and I am extremely pleased with the work. I recommend you to anyone who needs auto body work. Thank you so much.

Excellent customer service and excellent job on my car repair!!!

They did an excellent job. I'm truly satisfied with the repairs done to my car. I'm a repeat customer and whenever I need my cars fixed, I only trust Chantilly auto body

Very courteous and informative. Nice work.

Work was excellent and the duration was reasonable (can't count weekends). About 5 working days for the USAA job and the non-USAA work combined. Updates were fine. The judgment calls from the work managers were refreshing: when the painting didn't meet the standards, they recommended sending the vehicle back for a do-over. Now for the nit noy. Chantilly auto body sent me 2 texts reminding me to answer the survey. Irritating for 2 reasons. First, I asked that no texts be sent to me; second, I don't have a text plan (don't text), so I paid for your reminders. Stop it! :)

I very much appreciate the prompt and excellent service, from start to finish. Thanks to all for your time, talents, and attention.

Very fast and looks like a fine job.

Everything was great

Everyone great as always - LOVE the daily text alerts/updates

Fast. Great service. Clean car given back. Honest. Recommend 1000%

Thanks for vacuuming out my car as well ad bring sure it was fixed to my standard!

Great work! Great Service!

LOVE IT