Jon B.
Vehicle Make : Nissan
Excellent work. Very timely. Staff was very helpful!
Richard W.
Vehicle Make : Hyundai
excellent communication regarding the status of the vehicle. Work on car was excellent.
Jamie R.
Vehicle Make : Mini Cooper
Loved my experience! Chantilly auto body was fast, gave daily updates and made it a seamless process. Thank you!
Patricia W.
Vehicle Make : Honda
Among the best customer service of all companies I have dealt with in all areas - not just car repair. I am happy they are on your preferred list.
Mary Beth.
Vehicle Make : Lincoln
Everyone involved was very helpful and responsive. Several employees discussed the rental car options and insurance issues with us to help make the whole experience easier. Carol Holmes provided us with regular updates which was very helpful. The time estimate was very accurate. The whole experience made us feel like a valued customer.
Brian C.
Vehicle Make : Lexus
Have used your services a couple of times over the years. You are a professional company that I trust.
Sara R.
Vehicle Make : Ford
Your customer service was amazing from start to finish. You kept me informed every step of my cars repairs. My car looks great and I will recommend your auto body to anyone looking for shop. Thank You
Anthony B.
Vehicle Make : Subaru
Good service
Geraldine C.
Vehicle Make : BMW
Every detail was executed in a most professional and caring manner.
Thank you for being there!
Victor R.
Vehicle Make : Subaru
Sean Hecox gave me the best experience I ever had at an auto body shop.He was thoughtful and accommodating when he went out of his way to let me move the car seats from my damaged car over to the rental car in the garage instead of out in the cold so that my baby could stay warm. He was also very helpful in taking the time to let me know the process of working with insurance and provide professional evaluation of my car. For example: I was thinking of keeping my total loss car because it was drivable thinking the damage is only cosmetic but Sean told me why it wouldn’t be safe. He took the time to explain it which led me to make the right choice confidently. I wish there are more people like Sean everywhere wherever there is customer services. He simply gave me assurance I was in the best hand of a professional who care about his customer. This is the place I would highly recommend to my family and friends! And Chantilly Auto Body will always be my first choice in auto body work. Thank you Sean!
Kristoffer W.
Vehicle Make : Ford
Great service, very fast and always giving updates
Mae F.
Vehicle Make : Toyota
I loved receiving my car which is so beautiful! Thank you. Chantilly Auto Body--you are fantastic! I was glad to receive daily status/updates from Carol. The repair by the team on my Toyota was outstanding!!!
Daniel C.
Vehicle Make : Mazda
Completely transparent process which kept me apprised as needed. Professional staff who know what they are doing. Obviously don't like having to take it in, but if I do this is the place.
Laura K.
Vehicle Make : Toyota
Thank you for the great job you did on repairing my car! I also appreciate the email updates I received to let me know the progress of the job.
Luis O.
Vehicle Make : Chevrolet
All was ????
Tara P.
Vehicle Make : BMW
Excellent customer repair service...
**** K.
Vehicle Make : Honda
We have worked before with Chantilly Auto Body through USAA and have always been pleased. The communication on the progress of the repairs and any details have always been passed along in a timely fashion. The group of people are excellent and we will continue to use Chantilly Auto for our needs and recommend to others. Thanks for a great experience.
Frank F.
Vehicle Make : Honda
Great experience meeting all expectations! Professional, timely, excellent communication and follow-up, great end result
Larry G.
Vehicle Make : Mercedes
Excellent service!
Dony S.
Vehicle Make : Jeep
Thanks for keeping me up to date every day. Impressed by the coordination between Chantilly Auto Body and USAA. Great job on the repairs as well. Even went the extra mile to remove every piece of shattered glass in the car.
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