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Real Reviews From Verified Customers

Bert L.
Vehicle Make : Ford
5 out of 5
5/24/2017
They did a good job and kept me posted with their progress. The vehicle was also delivered to my location. I was from way out of town and they turned my job around in one day. I recommend them highly.
Jamie D.
Vehicle Make : Toyota
5 out of 5
5/24/2017
Fast. Convenient. Daily texts and on vehicle. Very friendly staff
Richard G.
Vehicle Make : Honda
5 out of 5
5/15/2017
Looks great. Finished quickly!
Rhonda I.
Vehicle Make : Honda
5 out of 5
5/13/2017
Great service! Thank you so much!
Brian S.
Vehicle Make : Honda
5 out of 5
5/9/2017
They were fast and thorough! I'm completely satisfied!
Rebecca B.
Vehicle Make : Nissan
5 out of 5
5/4/2017
Very courteous and professional. Awesome repair done to my 2015 Nissan Versa. Will recommend to everyone.
George S.
Vehicle Make : Nissan
4 out of 5
4/30/2017
Car looks great and repairs done fast, but missed small area paint around trunk. pleased w/ work and did not have to cut quarter panel away on right side like first estimate. pleased!
Greg C.
Vehicle Make : Toyota
5 out of 5
4/19/2017
Superior work.
Patricia W.
Vehicle Make : Ford
5 out of 5
4/17/2017
You were very kind and helpful. The car looks great.
Kimberly S.
Vehicle Make : Honda
5 out of 5
4/13/2017
I am very happy with the work that ABRA did on my bumper. Very nice people and good customer service. Martin is great!
Carol C.
Vehicle Make : Toyota
5 out of 5
4/11/2017
I am completely satisfied! You all went above and beyond thank you!
David G.
Vehicle Make : Chevrolet
5 out of 5
3/30/2017
Absolutely the best auto repair experience I have ever had. From the first interaction till the last - completely professional and customer focused. Kudos!!
Simirria H.
Vehicle Make : Toyota
4 out of 5
3/29/2017
Overall service was excellent! Mr Martin kept me informed of progress on my vehicle. He was very professional and also my van was cleaned inside and out.My vehicle was ready on time. I was impressesed!! Initially, Ms. Penny was nice and professional. Very helpful. After picking up my vehicle I received a phone call from Ms Penny. She was, in my opinion, rude and unprofessional. She was calling to inform me about insurance check payment from other party was sent to my mailing address which I was unaware of. So I asked if she was sure check mailed to me and not my mother, the owner of the vehicle. She said "Yes, Mailed to my home address in Knoxvile" "We can tell if the check has been cashed and I would Chase you down because it is my job to hunt people down for payment" That conversation could have gone So much better, with a more polite and professional understanding tone.
Phillip H.
Vehicle Make : Honda
5 out of 5
3/25/2017
Excellent service!
Roy R.
Vehicle Make : Chrysler
5 out of 5
3/25/2017
Never had a repair that went so smoothly.. I am very happy.thanks
Shelly W.
Vehicle Make : Nissan
5 out of 5
3/23/2017
What an amazing team of people at the ABRA.
Stuart H.
Vehicle Make : Honda
5 out of 5
3/23/2017
Great job and pleasant staff. My wife thought we were in the wrong car. It was so clean and the repair was perfect. I would recommend your group to all parties.
Stephanie S.
Vehicle Make : Chrysler
5 out of 5
3/21/2017
Loved everything about that place..Peter was so kind and friendly..the secretary was wonderful had very friendly personality...would not have a thought about ever take the car anywhere but Abra..the car was finished very quickly and had been washed and cleaned...I gave everyone a 10
Jeffery P.
Vehicle Make : Nissan
4 out of 5
3/20/2017
I had never heard of Abra prior to my need of repair service. After this experience though, I will definitely be suggesting this company to family and friends. I was impressed with the cleanliness of the shop, the efficiency of there technicians, the way they approach a breakdown/repair, and there follow up with customers. It seems to be a very productive, and successful business. After this experience I can see why. I was also pleased with the customer service given to my by Peter Crdoba at the Callahan location. He was very attentive, and honest. Thank you for the quick repair (repaired, and back to me in exactly a week.) thank you for the awesome customer service. Sincerely, Jeff Pass
Amber S.
Vehicle Make : Ford
5 out of 5
3/17/2017
I really appreciated how fast my car was done, and how nice Peter and Shelly were!! Great team, great experience!

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