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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 304 reviews 80%
4 star 18 reviews 5%
3 star 21 reviews 6%
2 star 12 reviews 3%
1 star 23 reviews 6%
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(All Vehicle Makes)
Orville S.
Vehicle Make : Dodge
5 out of 5
6/13/2018
Thank you for the first class work and professionalism of your body work team and Jimmie for his support and daily updates. If I’ need any body work in the future, Mastercraft will be at the top of my list! Thanks again.
James S.
Vehicle Make : Ford
4 out of 5
6/9/2018
Thank you for your white glove care of my truck, sparkle. You finished early so I could have my truck for the weekend . Thanks for helping with the “art project” We are very pleased with your service and workmanship.
Charles S.
Vehicle Make : Chevrolet
4 out of 5
6/8/2018
I was satisfied.
Randy T.
Vehicle Make : GMC
5 out of 5
6/5/2018
All was great!! Easy rental car, everyone was very nice. Will definitely use and recommend Master Craft.
John D.
Vehicle Make : Chrysler
4 out of 5
6/1/2018
The overall cost was less than I expected, and the repair time was just what I expected. The car looks very close to pre-crash. The pick up experience exceeded expectations. I found two issues, and they were able to make the corrections within minutes. This experience was.much MUCH better than the last time I had car repairs done (someplace else). My last experience was why I carefully inspected the work when I picked it up. MASTERCRAFT AUTO BODY...you did Well! Thanks.
James F.
Vehicle Make : Mercedes
1 out of 5
6/1/2018
Just realized today, after picking my car up yesterday, that my iPod and connection cable was stolen from my console while my car was in your possession. I understand the need to remove "valuables" from a car. However, something trivial like an iPod should be safe to leave connected without worrying about theft. Especially if it's a reputable shop that properly secures the vehicle. Very disappointed and aggrevated with this.
Melanie H.
Vehicle Make : Ford
5 out of 5
5/31/2018
Always professional and on time. Thank you so much!! Delightful experience
Mary Ellen.
Vehicle Make : Honda
1 out of 5
5/25/2018
A preexisting scratch was clear coated and made to really stand out...I would have appreciated being told about the scratch and being given the opportunity to get the scratch fixed before they made it much more noticeable with the clear coat????
Sandra M.
Vehicle Make : Toyota
3 out of 5
5/21/2018
Hello, love the service and the quick turnaround. I would like to make one small recommendation. I noticed my front driver mat was muddied from the rain and no plastic liner was placed to avoid tracking dirt and mud. This will help maintain the condition of vehicles being repaired. Also I had placed a towel on top of the mat and it appreared to have been thrown away. I hope this input helps.
Tai C.
Vehicle Make : Jaguar
5 out of 5
5/18/2018
Exceptional service!
Sophy P.
Vehicle Make : Lexus
5 out of 5
5/17/2018
Thank you for your take care of my car and thank you again for good work
Michael D.
Vehicle Make : Hyundai
5 out of 5
5/17/2018
Great service, exceeded what I expected. The estimater knew what to look for &; repairs seem flawless. Thanks
John F.
Vehicle Make : Lincoln
4 out of 5
5/15/2018
Could not have asked for a better experience.
Edwin F.
Vehicle Make : Cadillac
5 out of 5
5/11/2018
Great experience from start to finish and communication was phenomenal! Thanks Edwin
Keith &.
Vehicle Make : Volkswagen
5 out of 5
5/5/2018
Thank you, always a pleasure. You make it all easy.
Eugenio C.
Vehicle Make : Dodge
5 out of 5
5/4/2018
Happy to work we you good job
Krishna L.
Vehicle Make : Honda
5 out of 5
4/27/2018
Staff was wonderful!
Lois S.
Vehicle Make : Toyota
5 out of 5
4/24/2018
I’m happy my car was repaired so quickly. Everyone was kind when I was so upset about my car accident. Thank you. Lois S
Susmita Y.
Vehicle Make : Nissan
5 out of 5
4/21/2018
The service was pretty smooth without any hassle.
Patti C.
Vehicle Make : Toyota
5 out of 5
4/21/2018
Great Job!

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