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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 135 reviews 78%
4 star 5 reviews 3%
3 star 14 reviews 8%
2 star 13 reviews 8%
1 star 5 reviews 3%
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(All Vehicle Makes)
Andrea G.
Vehicle Make : Nissan
5 out of 5
1/23/2016
I really loved my service at the heritage body and frame. Had a great experience and everything went smoothly even when I had to take my car in during my busy schedule. I loved my rental car and when I got my car back it looked brand new! Thank you very much I will be coming back to heritage if I ever need work done again!
Leslie H.
Vehicle Make : Mini Cooper
5 out of 5
1/23/2016
I liked the texts to keep me updated on the progress
George H.
Vehicle Make : Chevrolet
5 out of 5
1/21/2016
They gave me great customer service
Srinivasa M.
Vehicle Make : Acura
5 out of 5
1/21/2016
Great job on repairs & great customer service.
Dewayne L.
Vehicle Make : Toyota
5 out of 5
1/15/2016
Heritage was absolutely fantastic. Repaired the car in half the scheduled time. Their partner, Enterprise, under delivered. They promised to place me in a full-size but clearly had no intention of doing so. In the end I spent 20 fueling the Chrysler Town and Country, rather than a 5 gas bill that would be typical of a Camry, Accord etc. They need to do a better job. I would be surprised if I was the only one with this complaint.
Randall S.
Vehicle Make : Volkswagen
5 out of 5
1/9/2016
Each time I have been a customer of Heritage, everyone there has been helpful and informative. I would recommend Heritage anytime!
Melodie A.
Vehicle Make : Hyundai
5 out of 5
12/31/2015
I received excellent service on Tuesday, 12/30, from the 2 young men who were in the lobby when I picked up my car at 5:15 pm. The manager brought my car to the parking lot immediately and they brought the Enterprise sign in sheet.
Michelle M.
Vehicle Make : Scion
5 out of 5
12/11/2015
Great work, would recommend to anyone to bring their work over
Melanie D.
Vehicle Make : Honda
5 out of 5
12/11/2015
Exceeded expectations. Loved the text updated
Julliane B.
Vehicle Make : Nissan
5 out of 5
11/28/2015
I felt quite upset about my car repairs. I asked several questions about the extent of the repair and the nature of the repairs. I also received updates via text, and in this instance, the extra effort helped me have confidence in the accuracy of the estimate.
Dwayna H.
Vehicle Make : Chevrolet
5 out of 5
11/27/2015
Great customer service and great quality of work.
Brandy S.
Vehicle Make : Nissan
2 out of 5
11/17/2015
My headlight that was replaced has moisture in it and i have to take my car back to have it repaired again.
Deborah H.
Vehicle Make : Toyota
5 out of 5
11/12/2015
Ross is very detail oriented and on task!
Jennie H.
Vehicle Make : Toyota
5 out of 5
10/30/2015
Everyone was extremely friendly and prompt. Answered all of my questions. Finished the job early. Was one of the best experiences ever! Highly recommend this place to anyone and everyone. Thank you so much!
Colin S.
Vehicle Make : Ford
5 out of 5
10/28/2015
It's never good to have your car hit but if you have to get hit...this is the place to come for the repair. Exceptional job! I so appreciated the car being so clean when I picked it up.
Doglas G.
Vehicle Make : GMC
5 out of 5
10/16/2015
Excellent work & excellent front desk support
Colleen D.
Vehicle Make : Nissan
5 out of 5
9/26/2015
Great job, speedy, professional and great quality!!
Rudy C.
Vehicle Make : Ford
5 out of 5
9/24/2015
Smooth
Michael W.
Vehicle Make : Ford
5 out of 5
9/18/2015
I really appreciated the courtesy and professionalism of the Heritage staff. Thank you so much!
**** W.
Vehicle Make : Chrysler
5 out of 5
9/18/2015
Your staff were professional and friendly. The whole experience couldn't have been more convenient. Thanks!

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