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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 388 reviews 84%
4 star 56 reviews 12%
3 star 2 reviews 0%
2 star 3 reviews 1%
1 star 14 reviews 3%
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(All Vehicle Makes)
Randolph Kimberly.
Vehicle Make : Toyota
4 out of 5
1/4/2017
This is my second repair performed by King. Both cars were completed as scheduled , this time earlier . I am pleased with the current updates
Amymark M.
Vehicle Make : Acura
2 out of 5
12/30/2016
I was probably about 80-90% satisfied-- When I took my car in, I only really wanted the major damage to be fixed as I wanted to avoid getting my car totaled. That wish was pretty much ignored and, because of that, my car was almost totaled. Thankfully the amount of repairs was lessened and my car was not totaled in the end. But it would have been nice to have been listened to from the start. Everything else was great-- the people I personally interacted with were nice and professional, and my car was fixed up very nicely in the end. If you can, please listen to the car owner's concerns next time--it may save everyone a headache in the future.
Stephen S.
Vehicle Make : Mini Cooper
5 out of 5
12/18/2016
The service rep, Terry, was extremely professional, service oriented and communicative. The repairs were done well and ahead of schedule. Overal, a very good experience.
Mercy P.
Vehicle Make : Jeep
5 out of 5
12/17/2016
Great service all around
Changxing L.
Vehicle Make : Honda
5 out of 5
12/16/2016
Quick and nice job
Aimee G.
Vehicle Make : Honda
5 out of 5
12/12/2016
Thank you for everything!
Linda S.
Vehicle Make : Toyota
5 out of 5
12/11/2016
Your team is awesome
Ruby T.
Vehicle Make : Ford
5 out of 5
12/10/2016
Service king thank you for working on my ford satisfied
Tom C.
Vehicle Make : Honda
4 out of 5
12/9/2016
The car looks beautiful, like new. Excellent work! I appreciated the periodic text updates. My only frustration was that the repair took a month to complete. I understand that the schedule is driven by the estimated number of total labor hours but it sure seems to take a long time. Thank you again for the excellent job!
Ana Maria.
Vehicle Make : Toyota
5 out of 5
12/6/2016
Friendly service Updates on the status on my car. Extreme professionalism Overall great experience! Thank you
Alice G.
Vehicle Make : Mercedes
5 out of 5
12/3/2016
Very friendly and knowledgeable answer all my questions about the repair of my car I will recommend to my friends let me know a bout the percentage of job done already and how much longer before they give my day back to me thanks for a great job accomplish
Octavio Marissa.
Vehicle Make : Honda
5 out of 5
12/2/2016
Thanks so much
Annette P.
Vehicle Make : GMC
4 out of 5
12/1/2016
Very happy with the worked preformed on my vehicle. Staff was awesome too. Thank you!
Elvia T.
Vehicle Make : Dodge
5 out of 5
12/1/2016
Good customer service
Maricris M.
Vehicle Make : BMW
4 out of 5
11/26/2016
We greatly appreciate the service that was done. It was easy process from beginning and till the car was ready to be picked up. Thank you again for the service.
Deborah G.
Vehicle Make : Toyota
4 out of 5
11/20/2016
I had a very good experience. Everything seems to be fine with the repairs. My car looks good.
Jeanette L.
Vehicle Make : Chevrolet
5 out of 5
11/12/2016
Thank you Jerry, Terry and Tarixa! You guys are awesome! Thank you for being polite, professional and attentive to my concerns!
Ifeoma O.
Vehicle Make : Mercedes
5 out of 5
11/8/2016
Satisfied !
****S.
Vehicle Make : Chevrolet
5 out of 5
11/4/2016
It was a very pleasant experience. The gentleman who was in charge of my car was awesome. He let us know what was happening every step of the way. The job was excellent. Thank you.
Janine H.
Vehicle Make : Audi
5 out of 5
10/22/2016
I was very impressed with the updates Jerry would send me via email and keep me informed as to what was going on with my car... He gave a date that it would be completed, and it was completed before the determined date... All personnel were professional.

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