Anthony S.
Vehicle Make : Mazda
You guys are the best. Thank you again for your excellent service.
Gerry H.
Vehicle Make : Chevrolet
Maribel was extremely courteous, professional, and attentive. And, the service we received was excellent. I was very happy with the AAA discount, since this was an expensive out of pocket repair for us. And, the repaired panel and tail light look brand new. I had also requested paintless dent repair on the driver's side door panel at the time of the estimate, which somehow didn't get recorded on the actual order. But, I was given the contact info of the dent repair vendor at pickup time, so that I could contact them directly and get this taken care of- which I will look into this week. Thank you very much.
Debi K.
Vehicle Make : Tesla
Steve Sy at your south Pasadena store was awesome! I would go to him again.
I would NEVER go to John Kuyumdzhyan’s location again. His service advisor still has never gotten back to me regarding my bumper. That is why Inwent to the south Pasadena location
Felix G.
Vehicle Make : Volvo
Excellent service all the way around: personal attention, Drew Reyes is an excellent service rep who explained the work, answered questions, stayed in touch, and walked us around the car when car was ready ahead of schedule. Very pleased with the experience.
Keith M.
Vehicle Make : BMW
I was really impressed. You guys really run a spectacular business. Everyone was top notch.
Eric T.
Vehicle Make : Hyundai
Stellar and friendly service from all of the staff. A special thank you to Steve the manager and to Drew. The car came back looking new.
Elizabeth G.
Vehicle Make : Lexus
My vehicle was not cleaned properly following the repairs. There were a number of issues. First, there was a noticeable layer of film/whitish dust inside the vehicle due to the repairs. Also, the interior side panel fabric by the front passenger door was dirtied. In addition, muddied footsteps and debris were visible when i opened the left rear door. Lastly, where the front passenger door connects to the vehicle, the spacing between, has a dried whitish film on it.
Service King apparently is not the King of service. By failing to leave a vehicle in the same or better conditions as when the vehicle was dropped off demonstrates "Service King's" lack of care for the customer.
Theresa L.
Vehicle Make : Scion
provide above and beyond service. thank you, Steve
Bill C.
Vehicle Make : Lexus
I appreciate how Steve Sy provided me with constant updates and made fill at eased throughout the whole process.
Chawan K.
Vehicle Make : Toyota
We've noticed that the trunk of the car is not properly installed. The gap on the left side of the trunk is bigger than the right side. Also there were black resin on the back window. We are really disappointed that it was not repaired properly, for having our car longer than the given date. Now we have to have the car in the shop longer. It seems like quality and quickness is not Service King's motto.
Flora T.
Vehicle Make : Mercedes
Drew is great! He’s considerate and polite, competent and professional. Thank you!
Ann B.
Vehicle Make : Subaru
Love service king
Zorica B.
Vehicle Make : Toyota
An amazing place! Thank you
Ray B.
Vehicle Make : Toyota
Excellent, would recommend this shop
Vivian J.
Vehicle Make : BMW
This is the second vehicle repaired at your South Pasadena location. Drew Reyes previously helped us with our other vehicle and when we required another repair I obviously entrusted Drew with another vehicle: Again, Drew did an excellent job handling this repair of my BMW and called frequently to update me with the status of the car. My car was completed as promised and I am very happy with the results. During the repair of both vehicles, Drew exceeded our expectations. He is courteous, professional, and a wonderful asset to your company. Thank you again!
Lorena G.
Vehicle Make : Mercedes
Drew kept my informed throughout the whole process . He was wonderful.
Whitney A.
Vehicle Make : Honda
I was over the moon when I got into my car and it had been completely cleaned inside! I have 4 kids - so, it wasn’t pretty. No shop has ever done that for me. My car looks beautiful again!
Jane T.
Vehicle Make : Honda
Drew was extremely helpful and kept us up to date with the progress of the repair. The whole process took actually much shorter time than estimated. We truly appreciate Drew and his crew working hard to finish the job before the holiday. Thank you!!
Jeff W.
Vehicle Make : Dodge
Thank you Steve Sy
Elsie W.
Vehicle Make : Acura
I really appreciated the great service from Drew and the rest of the team. The car looks like new. thanks for including the new clear bra for the left bumper. thanks also for offering to pay for the extra day of rental car insurance too. I would definitely recommend to everyone. so happy to have my car back!
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