Kelly S.
Vehicle Make : Toyota
I appreciated the daily text messages. The repairs seem to have been completed well. Customer service was very good and friendly overall. The only glitch I experienced was on the Friday that my car was estimated to have been completed. I called twice trying to find out if my car would be ready to pick up on Friday so I would know if or when I needed to make myself available and could prepare the rental car for return on time. I was only informed 11 minutes before closing that I could pick up my car, which wasn't enough time to refuel the rental car and get to your location by 5:30 and, therefore, couldn't pick up my car until Monday. Since I had a rental car which was being covered by my insurance, it wasn't that big of a deal, but it did make for a somewhat stressful and frustrating experience trying to figure out what to do that day and could have been a much greater problem under other circumstances if I were paying for the rental car or didn't have transportation at all. More timely communication would have been appreciated in that particular instance.
Franklin R.
Vehicle Make : Honda
Excellent customer service!! Thank you so much.
Keren (.
Vehicle Make : Ford
Thank you for your professionalism and quick job with my repair. Car is running smoothly and the bumper looks brand new!
Bud O.
Vehicle Make : Lexus
Ashley was great to work with.
Leah (.
Vehicle Make : Nissan
I was told that my car would be ready by may 6th, then was pushed back to may 9th, then may 10th, then the 11th....I had to rearrange my plans every time they changed the date and time. It was a little inconvenient to say the least. Then when I got it back the lock button on the door was not working and the car was really dirty and dusty on the inside. There were black marks on the ceiling of the interior. Not 100% happy but the exterior looked good.
Hal K.
Vehicle Make : Mercedes
This was 3rd or 4th time I have had body work on one of my cars by you'll. Each time have been pleased with quality of work. Hope I do not have need for your services however if so will use you as well as recommend you to others.
Eric And.
Vehicle Make : Honda
Very nice folks and work looks great but I was a little disappointed how long it took. It was 3 ****/2 weeks and I thought it would have been less. I don't have a lot of body work done so that could be normal. We were fortunate that we had another car do didn't need to rent another car for 31/2 weeks.
Robin P.
Vehicle Make : Nissan
Getting done when they say and doing a good job
Dawn W.
Vehicle Make : GMC
From start to finish-great experience.
Buddy C.
Vehicle Make : Toyota
Excellent service and professional personnel. Only likes one smal item to be taken care of which I am told has been ordered. I would recommend them to my friends.
Lekysha R.
Vehicle Make : Nissan
Having my "baby" nice and tidy when I picked her up was icing on the cake. I really appreciated the updates via text as well.
Mack L.
Vehicle Make : Ford
Ashley and her team did a wonderful job. I experienced courteous, timely, and exceptional service. I would definitely recommend as well as go to regional Auto Center (Battleground) for any future car repairs.
Audrey D.
Vehicle Make : Ford
Ashley was efficient and friendly, she is a gem. Wish I had staff like her!
Joel A.
Vehicle Make : Dodge
Your people made the difference. I came in with a headache and left feeling much better and my truck was looking good.
Jerry N.
Vehicle Make : Dodge
The team was very professional and went out of their way to make sure everything was done properly. Very happy with Ashley Crouse the repair representative.
Priscilla G.
Vehicle Make : Nissan
Repairs look great and I liked the way that I was kept in the loop basically every other day of the status of my repair.
Katrina H.
Vehicle Make : Acura
Fantastic experience. I cannot think of a way that it could have been improved. Thank you!!
Barbara S.
Vehicle Make : Subaru
The service was great. Everyone was great. My car was done in about 24 hours, and they even detailed it for me.
Emily M.
Vehicle Make : Ford
Easy, smooth, wonderful to work with, flexible, a great experience!
Sally C.
Vehicle Make : Volkswagen
You turned a bad experience into a good one. Great customer service. I feel like I have a brand new car. Thanks!
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